Director, Product Management, Content Strategy & AI Readiness

Wolters Kluwer; United States; A distancia; USD 152.000 - 271.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision Plans

401(k)

FSA/HSA

Commuter Benefits

Tuition Assistance Plan

Vacation and Sick Time

Paid Parental Leave

Descripción de la vacante

Wolters Kluwer Health is seeking a Director of Product Management, Content Strategy & AI Readiness to guide the content strategy underpinning AI-enabled clinical decision support. You will partner across editorial, clinical, engineering, AI, and analytics to translate content needs into priorities, platform requirements, and measurable outcomes.

The role requires 10+ years in product/content management, strong leadership, and the ability to convert complex content into actionable product

Formación

• 10+ years of experience in product management, content product, platform product, editorial strategy, knowledge management, taxonomy, healthcare content, or related areas.
• Ability to influence executive stakeholders and lead complex initiatives as an individual contributor.
• Strong understanding of content quality, editorial workflows, structured content, metadata, taxonomy, or knowledge systems.
• Translate complex content and platform needs into product requirements, prioritization frameworks, and measurable outcomes.
• Strong analytical skills and ability to define metrics, feedback loops, and decision frameworks.
• Excellent communication and storytelling skills across product, editorial, clinical, technical, commercial, and executive audiences.

Responsabilidades

• Define the content product strategy required to support responsible AI-enabled clinical decision support experiences.
• Establish roadmap priorities for improving content readiness for search, retrieval, and AI-generated answers.
• Translate content standards, quality expectations, editorial needs, and AI-readiness requirements into scalable priorities.
• Lead evolution of content rubrics and standards with clinical, editorial, product, and AI teams.
• Build feedback loops to identify content gaps, quality issues, and pain points; drive improvements to usefulness.

Conocimientos

Product management

Cross-functional leadership

Editorial strategy

Knowledge management

Descripción del empleo

Shape how trusted clinical content evolves for the next generation of AI-enabled clinical decision support. At Wolters Kluwer Health, the UpToDate suite is grounded in rigorous, evidence-based clinical knowledge. As AI changes how clinicians search, interpret, and apply that knowledge, our content strategy must evolve so content remains authoritative, traceable, structured, and ready for responsible AI-powered experiences. As Director, Product Management, Content Strategy & AI Readiness, you will be a senior individual contributor product leader responsible for defining product strategy related to content standards, structure, metadata, feedback loops, and AI readiness. You will partner across Product, Editorial, Clinical, Editorial Operations, Engineering, AI, and Analytics to translate content needs into clear priorities, platform requirements, and measurable outcomes. This role helps ensure clinician editors and contributors have workflows and capabilities that allow them to focus on high-value work: clinical insight, evidence synthesis, content creation, and expert curation.

What You’ll Do

Define the content product strategy required to support responsible AI-enabled clinical decision support experiences. Establish roadmap priorities for improving content readiness for search, retrieval, answer generation, source grounding, and user workflows. Translate content standards, quality expectations, editorial needs, and AI-readiness requirements into scalable product priorities and platform requirements. Lead the evolution of content rubrics and standards in partnership with clinical, editorial, product, and AI teams. Build feedback loops that identify content gaps, quality issues, user pain points, and opportunities to improve content usefulness. Define requirements for content structure, tagging, taxonomy, metadata, source traceability, and authoring workflows. Partner with Editorial Operations, editorial platform, and engineering teams to identify workflow and tooling needs that make structured content creation, curation, review, and maintenance easier and more scalable. Drive alignment across product, editorial, clinical, engineering, AI, commercial, and leadership stakeholders. Communicate content strategy, priorities, tradeoffs, and impact clearly to senior and executive stakeholders.

What You’ll Bring

10+ years of experience in product management, content product, platform product, editorial strategy, knowledge management, taxonomy, healthcare content, or related areas. Demonstrated ability to set product strategy, influence executive stakeholders, and lead complex cross-functional initiatives as an individual contributor. Strong understanding of content quality, editorial workflows, structured content, metadata, taxonomy, or knowledge systems. Ability to translate complex content and platform needs into product requirements, prioritization frameworks, and measurable outcomes. Strong analytical skills and ability to define metrics, feedback loops, and decision frameworks. Excellent communication and storytelling skills across product, editorial, clinical, technical, commercial, and executive audiences.

Preferred Background Experience

Experience with healthcare, clinical, regulatory, or professional-information content. Experience with AI-enabled search, question answering, retrieval, content platforms, editorial tooling, or knowledge graphs. Familiarity with responsible AI, source grounding, content evaluation, or human-in-the-loop review workflows.

What Success Looks Like

Content strategy is clearly connected to product quality, clinician trust, customer value, and responsible AI. Cross-functional teams are aligned on the content capabilities and workflow improvements needed to support AI-ready clinical knowledge. Content standards and rubrics become clearer, more measurable, and easier to operationalize. Content is increasingly structured and maintained in ways that improve AI-enabled product experiences. Clinician editors and contributors have clearer workflows and enabling capabilities that help them focus on expert judgment, evidence synthesis, content quality, and clinical insight.

Additional Information

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to:

• Medical
• Dental
• Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave

Full details of our benefits are available upon request.

Compensation: $151,700.00 - $270,950.00 USD

This role is eligible for Bonus.

If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.

You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide.

Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes.

Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains.

We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems.

Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential.

With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes.

For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook.

Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions.

Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume.

As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce - one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics.

At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being.

That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024.

More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women.

To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.

GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.