Director, Product Management - Connectivity-Led Experiences (Hybrid - Oak Brook, IL)

The Chamberlain Group LLC; South Carolina; On-site; USD 167,500 - 269,875; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) contribution

Short-term incentive plan

Job summary

The Chamberlain Group LLC is seeking a senior product leader to define and guide the connectivity strategy across the Chamberlain product portfolio. You will shape what connected means, set principles, and align hardware, cloud, and services into a unified experience for homeowners, dealers, technicians, and distributors.

You will drive metrics, own the end‑to‑end surface, and lead a PM team while coordinating with sales, channel, and engineering to accelerate growth and profitable execution.

Qualifications

• Bachelor’s degree in Business, Marketing, Computer Science, Engineering, or a related field.
• 8–10 years of experience in Engineering, Marketing, and/or Product Management, managing product portfolios with multiple categories.
• Ability to work in a matrixed, Agile software development environment.
• Experience with Agile Scrum methodologies or other commonly used tools.
• Willingness to travel up to 25% domestically and internationally.

Responsibilities

• Develop, evangelize, and execute a connectivity‑led experience strategy for the Chamberlain product portfolio.
• Shape what “connected” means for Chamberlain — defining principles, platform decisions, partnership posture, and experience standards for every product.
• Make ease of use measurable by defining and instrumenting metrics that assess each release’s impact on consumers, technicians, dealers, and distributors.
• Own the end‑to‑end product surface, including hardware design choices, cloud platform capabilities, dealer and technician tools, and services, and unite them as a single experience.
• Set a three‑year vision for connectivity across the portfolio and the broader myQ ecosystem.
• Engage with homeowners, dealers, technicians, and distributors through ride‑alongs, field visits, advisory boards, and trade events, translating learnings into product priorities.
• Partner with sales and channel leadership to design dealer programs, training, tooling, and merchandising that make the connected portfolio easy to sell, install, and service profitably.
• Lead and grow a team of Product Managers, setting the bar for product rigor, customer obsession, and cross‑functional discipline.
• Run roadmap governance across multiple workstreams, overseeing backlog prioritization, release sequencing, and stage‑gate decisions for hardware, firmware, cloud, and app.
• Drive cross‑functional alignment across Engineering, Product Design, Sales, Channel, Marketing, Customer Care, Supply Chain, and Operations.
• Advise senior leaders on adjacent moves such as M&A, licensing, ecosystem partnerships, and other inorganic levers that accelerate the strategy.

Skills

Product management

Agile

Cross-functional

Strategy

Education

Bachelor's degree

MBA (preferred)

Job description

Job Overview

Chamberlain Group (CG) is a global leader in intelligent access and a Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide, with flagship brands LiftMaster® and Chamberlain® serving over 51million homes.

Responsibilities

• Develop, evangelize, and execute a connectivity‑led experience strategy for the Chamberlain product portfolio, aligned with business objectives to drive profitable growth.
• Shape what “connected” means for Chamberlain — defining principles, platform decisions, partnership posture, and experience standards for every product.
• Make ease of use measurable by defining and instrumenting metrics that assess each release’s impact on consumers, technicians, dealers, and distributors.
• Own the end‑to‑end product surface, including hardware design choices, cloud platform capabilities, dealer and technician tools, and services, and unite them as a single experience.
• Set a three‑year vision for connectivity across the portfolio and the broader myQ ecosystem.
• Engage with homeowners, dealers, technicians, and distributors through ride‑alongs, field visits, advisory boards, and trade events, translating learnings into product priorities.
• Partner with sales and channel leadership to design dealer programs, training, tooling, and merchandising that make the connected portfolio easy to sell, install, and service profitably.
• Lead and grow a team of Product Managers, setting the bar for product rigor, customer obsession, and cross‑functional discipline.
• Run roadmap governance across multiple workstreams, overseeing backlog prioritization, release sequencing, and stage‑gate decisions for hardware, firmware, cloud, and app.
• Drive cross‑functional alignment across Engineering, Product Design, Sales, Channel, Marketing, Customer Care, Supply Chain, and Operations.
• Advise senior leaders on adjacent moves such as M&A, licensing, ecosystem partnerships, and other inorganic levers that accelerate the strategy.
• Represent Chamberlain Group externally with major channel partners, OEM partners, industry associations, and trade press.
• Ensure compliance with health and safety guidelines and maintain confidentiality to protect the company’s reputation.
• Maintain professional and technical knowledge through workshops, publications, networking, and professional societies.
• Contribute to team efforts by completing related results and participating in projects as needed.

Qualifications

• Bachelor’s degree in Business, Marketing, Computer Science, Engineering, or a related field.
• 8–10 years of experience in Engineering, Marketing, and/or Product Management, managing product portfolios with multiple categories.
• Ability to work in a matrixed, Agile software development environment.
• Experience with Agile Scrum methodologies or other commonly used tools.
• Willingness to travel up to 25% domestically and internationally.

Preferred Qualifications

• Master’s degree in Business Administration.
• Prior experience managing hardware and software offerings, with P&L management.
• Experience with Voice of Customer programs.
• Experience with end‑to‑end ownership of at least one connected product.
• Experience building or upgrading a PM team.
• Comfortable interacting with highly technical development teams.

Compensation & Benefits

The pay range for this position is $167,500.00 – $269,875.00; base pay offered may vary based on factors including location, education, training, and experience. In addition to base pay, a comprehensive benefits package and 401(k) contribution are offered (subject to eligibility). This position is eligible for participation in a short‑term incentive plan, subject to applicable plans and policies.

Equal Opportunity Employer

Chamberlain Group wants all of its employees to succeed. We encourage people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry, marital status, disability, or veteran status. Persons with disabilities who anticipate needing accommodations may contact, in confidence, [e-mail].