Director, Product-Led Growth

Upsun; United States; Remote; USD 150,000 - 230,000; Full time

Job summary

Upsun is seeking a Director of Product-Led Growth to lead the strategy, execution, and commercial success of Upsun Dispatch and the broader product-led revenue engine. You will own the revenue target for product-led experiences, coordinating with Marketing, Product Management, and Engineering to drive growth across developer recruitment, freemium conversion, and customer retention.

You will partner with Growth leaders to scale globally, optimize the funnel, and ensure self-service monetization

Qualifications

• Track record as a Senior Product Manager or Director with growth and commercial revenue responsibilities at a developer-focused, SaaS, or cloud platform company.
• Ability to translate complex developer platform capabilities into intuitive self-service experiences.
• Experience leading cross-functional growth initiatives across Marketing, Product, and Engineering.

Responsibilities

• Own product-led revenue targets for self-serve experiences from signup to conversion, expansion and retention.
• Build and execute PLG programs to hit ARR milestones and growth targets in multiple regions.
• Bridge growth, product management, and engineering to translate strategy into measurable outcomes.
• Define in-product monetization levers and optimize self-serve funnels; collaborate with Sales on PL S handoffs for enterprise accounts.
• Analyze intent data, user behavior, and churn to iterate onboarding, NPS, and lifetime value.

Skills

PLG growth leadership

Strategic product judgement

Cross-functional execution

Data-driven growth analytics

Developer and AI fluency

Job description

About Upsun

Upsun is the cloud application platform humans and robots love. It's built for hybrid teams, where AI agents write and test code and people focus on the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale with confidence, without wrestling with backend infrastructure. Upsun Dispatch, our newest offering, brings that same idea to the whole team. It's the platform for governed collaboration between AI agents and cross-functional humans. Agents handle the volume in isolated sandboxes. People make the decisions that matter, with every approval and every cost on the record. We give you your time back. You get: Predictable performance, even at scale Secure, compliant environments by default Real-time observability and profiling built in Cloning, configuration, and provisioning in seconds AI-ready features that plug directly into your stack The name says it all. "Up" stands for uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun support: a 24x7, globally distributed team keeping the lights on while you rest.

Our values

• We make a positive impact.
• We aim for the stars.
• We care for each other.

Impact of a Director, Product-Led Growth

As Director, PLG, you'll lead the strategy, execution, and commercial success of Upsun's product-led revenue engine. Upsun is expanding its portfolio with Upsun Dispatch , a strategic new offer that joins Upsun Cloud, and this role will turn that expansion into measurable growth. Reporting directly to the Chief Marketing Officer, you will own the revenue target for product-led experiences, building a scalable engine across developer recruitment, freemium conversion, and customer retention. Working at the intersection of Marketing, Product Management, and Engineering, you will bridge technical platform capabilities with market-driven execution to scale Upsun's global footprint.

What to expect

Own product-led revenue: Be accountable for ARR from self-serve experiences, from first signup through conversion, expansion, and retention. Drive growth goals: Build and execute PLG programs to achieve clear top-line ARR milestones and hit aggressive user acquisition targets with specific focus in Europe and North America. Connect growth and product: Partner closely with the Head of Growth (Marketing), Head of User Acquisition and Conversion (Marketing) and Upsun Dispatch Product Managers (Product/Engineering) to translate product strategy into measurable customer and business outcomes. Optimize the funnel: Define in-product monetization levers, optimize self-service funnels, and partner with Sales to refine Product-Led Sales (PLS) handoffs for enterprise accounts. Build tight feedback loops: Analyze intent data, user behavior, and churn metrics to continuously iterate on user onboarding, NPS, and lifetime value.

What you bring

PLG and growth leadership: A track record as a Senior Product Manager or Director with growth and commercial revenue responsibilities at a developer-focused, SaaS, or cloud platform company driven primarily by a PLG model. Strategic judgment: Ability to turn complex developer platform capabilities into intuitive self-service user experiences that drive clear, measurable business value. Cross-functional execution: A record of leading cross-functional growth initiatives across Marketing, Product Management, and Engineering. Data-driven approach: Hands- on depth in growth analytics, conversion funnels, freemium-to-paid activation, and retention. Developer and AI fluency: Practical understanding of modern developer workflows, cloud infrastructure, and how AI-assisted development tools are reshaping user expectations.

Bonus points

Dual-funnel experience: Running both self-serve funnels (PLG) and enterprise sales handoffs (PLS). Platform background: Cloud infrastructure, PaaS, DevOps, or developer platforms. Global scale: Scaling product-led revenue across remote-first, international teams.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in Canada, France, Germany, Spain, the United Kingdom, and the United States . Although we're unable to provide visa sponsorship at this time, we welcome applications from all qu