Director, Product-Led Growth

Upsun (formerly Platform.sh); United States; Remote; USD 180,000 - 260,000; Full time

Benefits offered by this job

Flexible PTO

Healthcare coverage

Stock options

Development budget

Equipment budget

Wellness budget

Team gatherings

Parental leave

Remote travel program

Job summary

Upsun is seeking a Director of Product-Led Growth to lead the strategy, execution, and commercial success of Upsun's product-led revenue engine. This role will expand Upsun Dispatch alongside Upsun Cloud, turning expansion into measurable growth.

Reporting to the Chief Marketing Officer, you will own the revenue target for product-led experiences, build scalable programs across developer recruitment, freemium conversion, and retention, and collaborate with Marketing, Product, and Engineering to

Qualifications

• PLG and growth leadership: Senior Product Manager or Director with growth and revenue responsibilities at a developer-focused SaaS or cloud platform.
• Strategic judgment: translate platform capabilities into intuitive self-serve experiences with measurable value.
• Cross-functional execution: lead initiatives across Marketing, Product, and Engineering.
• Data-driven approach: hands-on analytics, funnel metrics, retention.
• Developer and AI fluency: understanding modern developer workflows and AI-assisted tools.

Responsibilities

• Own product-led revenue: manage ARR from self-serve, signup to retention.
• Drive growth goals: build PLG programs to hit ARR milestones.
• Connect growth and product: align with Growth leads and Product Managers.
• Optimize the funnel: define monetization levers and self-service funnels.
• Build feedback loops: analyze usage data, onboarding, and NPS.

Skills

PLG growth leadership

Strategic judgment

Cross-functional execution

Data-driven analytics

Developer and AI fluency

Job description

About Upsun

Upsun is the cloud application platform humans and robots love. It's built for hybrid teams, where AI agents write and test code and people focus on the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale with confidence, without wrestling with backend infrastructure.

Upsun Dispatch, our newest offering, brings that same idea to the whole team. It's the platform for governed collaboration between AI agents and cross-functional humans. Agents handle the volume in isolated sandboxes. People make the decisions that matter, with every approval and every cost on the record.

You get:

• Predictable performance, even at scale
• Secure, compliant environments by default
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds
• AI-ready features that plug directly into your stack

The name says it all. \"Up\" stands for uptime, reliability, and acceleration. \"Sun\" reflects our follow-the-sun support: a 24x7, globally distributed team keeping the lights on while you rest. We believe software should power brighter solutions and greater innovation.

Upsunners are a remote, global team, and we thrive in a multicultural one. We're committed to open source and an open, welcoming environment, and our people span the whole experience spectrum. What ties us together is curiosity, a thirst for knowledge, and an eagerness for new ideas and cultures. We believe we can build anything together when the environment frees you to do your best work.

Our values

We make a positive impact.

We aim for the stars.

We care for each other.

Impact of a Director, Product-Led Growth

As Director, PLG, you'll lead the strategy, execution, and commercial success of Upsun's product-led revenue engine. Upsun is expanding its portfolio with Upsun Dispatch, a strategic new offer that joins Upsun Cloud, and this role will turn that expansion into measurable growth.

Reporting directly to the Chief Marketing Officer, you will own the revenue target for product-led experiences, building a scalable engine across developer recruitment, freemium conversion, and customer retention. Working at the intersection of Marketing, Product Management, and Engineering, you will bridge technical platform capabilities with market-driven execution to scale Upsun's global footprint.

What to expect

• Own product-led revenue: Be accountable for ARR from self-serve experiences, from first signup through conversion, expansion, and retention.
• Drive growth goals: Build and execute PLG programs to achieve clear top-line ARR milestones and hit aggressive user acquisition targets with specific focus in Europe and North America.
• Connect growth and product: Partner closely with the Head of Growth (Marketing), Head of User Acquisition and Conversion (Marketing) and Upsun Dispatch Product Managers (Product/Engineering) to translate product strategy into measurable customer and business outcomes.
• Optimize the funnel: Define in-product monetization levers, optimize self-service funnels, and partner with Sales to refine Product-Led Sales (PLS) handoffs for enterprise accounts.
• Build tight feedback loops: Analyze intent data, user behavior, and churn metrics to continuously iterate on user onboarding, NPS, and lifetime value.

What you bring

• PLG and growth leadership: A track record as a Senior Product Manager or Director with growth and commercial revenue responsibilities at a developer-focused, SaaS, or cloud platform company driven primarily by a PLG model.
• Strategic judgment: Ability to turn complex developer platform capabilities into intuitive self-service user experiences that drive clear, measurable business value.
• Cross-functional execution: A record of leading cross-functional growth initiatives across Marketing, Product Management, and Engineering.
• Data-driven approach: Hands‑on depth in growth analytics, conversion funnels, freemium-to-paid activation, and retention.
• Developer and AI fluency: Practical understanding of modern developer workflows, cloud infrastructure, and how AI‑assisted development tools are reshaping user expectations.

Bonus points

• Dual-funnel experience: Running both self-serve funnels (PLG) and enterprise sales handoffs (PLS).
• Platform background: Cloud infrastructure, PaaS, DevOps, or developer platforms.
• Global scale: Scaling product‑led revenue across remote‑first, international teams.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in Canada, France, Germany, Spain, the United Kingdom, and the United States. Although we're unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries.

All roles require background checks.

What we offer

A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

An Award-Winning Workplace - We've been recognized by Forbes' Top 30 Companies for Remote Jobs and France's Best Workplaces for Women.

A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

Benefits and perks

• Flexible PTO
• Comprehensive healthcare coverage (UK, Canada, France, Spain, USA)
• Company stock options
• Professional development budget
• Office equipment budget
• Wellness budget
• Annual team gatherings
• Inclusive parental leave
• Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.