Director, Process Improvement

Sentara Health; Virginia; Hybrid; USD 150,000 - 231,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401k/403B with Employer Match

Tuition Assistance – $5,250/year and相关

Paid Time Off and Sick Leave

Job summary

Sentara Health in Norfolk, VA seeks a Director of Process Improvement to lead a team driving transformative changes in clinical and operational processes. The role partners with senior leadership to identify opportunities, allocate resources, and implement Lean Six Sigma and other methodologies across divisions.

Responsibilities include designing and executing improvement initiatives, managing multiple projects, and guiding change management across financial, operational, and human resources

Qualifications

• Bachelor-level degree is required.
• Six Sigma Black Belt (CSSBB) certification.
• 3 years of experience in Accounting/Finance or Healthcare Management with Lean Six Sigma and related methodologies.

Responsibilities

• Lead a Process Improvement team with focus on clinical and operational processes.
• Collaborate with senior leadership to identify opportunities and allocate resources.
• Design, plan, and implement process improvement initiatives (Lean Six Sigma, CQI, etc.).
• Manage multiple concurrent projects and oversee change management including financial and HR considerations.

Education

Bachelor Level Degree

Job description

Location & Shift

City/State: Norfolk, VA

Work Shift: First (Days)

Overview

The Director leads a Process Improvement team dedicated to driving transformative changes in clinical and operational processes, with both strategic and operational focus. In this role, the Director collaborates with senior leadership to identify improvement opportunities, allocate resources, select appropriate improvement methodologies, and assign team members for successful project execution. The Director is responsible for the design, planning, and implementation of process improvement initiatives, such as Lean Six Sigma, Rapid Improvement, Reengineering, Process Redesign, CQI, Business Development, Benchmarking, Productivity Enhancements, and Technology Advancements, across multiple divisions and departments. Managing multiple concurrent projects for senior leaders, the Director prioritizes effectively to meet tight deadlines. Additionally, the Director oversees all aspects of change management, including financial, operational, and human resource considerations, ensuring successful implementation of radical changes in technology, processes, and people. Leads and oversees the strategic development, execution, and optimization of process improvement initiatives across the organization. Responsible for identifying and implementing process enhancements that drive operational efficiency, improve quality, and align with overall business goals. Collaborates with cross-functional teams, including operations, technology, and leadership, to foster a culture of continuous improvement and innovation.

Education

Bachelor Level Degree

Certifications

Six Sigma Black Belt (CSSBB) - Certification - ASQ Excellence Inc

Experience

3 years experience in Accounting/Finance or Healthcare Management. Lean Six Sigma, Rapid Improvement, Reengineering, Process Redesign, CQI, Business Development, Benchmarking, Productivity Enhancements, and Technology Advancements.

Compensation

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $150,300.80 - $231,379.20 annually. Additional compensation may be available for this role, such as shift differentials, on-call pay, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Note: If an annual salary is posted, it is based on a full-time colleague working 2,080 hours annually.

Benefits

• Medical, Dental, Vision plans


• Adoption, Fertility and Surrogacy Reimbursement up to $10,000


• Paid Time Off and Sick Leave


• Paid Parental & Family Caregiver Leave


• Emergency Backup Care


• Long-Term, Short-Term Disability, and Critical Illness plans


• Life Insurance


• 401k/403B with Employer Match


• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education


• Student Debt Pay Down – $10,000


• Pet Insurance


• Legal Resources Plan

Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Equal Opportunity & Diversity

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Work Environment

In support of our mission "to improve health every day," this is a tobacco-free environment.

Remote Work Eligibility

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

About Sentara Health

Sentara Health is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara "Employer of Choice" for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15+ years. Sentara offers professional development and a continued employment philosophy!