Director, Portfolio Administration

Cushman Wakefield Multifamily; St. Louis (MO); On-site; USD 90,000 - 130,000; Full time

Job summary

A leading company in real estate services is seeking a Director of Portfolio Administration in St. Louis. This role is integral to providing high-quality lease administration services and requires a strong financial and strategic background, alongside effective customer relationship management.

Qualifications

• Proven track record in value creation and profitable operations.
• Experience in strategic and tactical decision-making for managing accounts.

Responsibilities

• Oversee financial performance and operational efficiency of accounts.
• Develop operational policies and mentor team members.
• Cultivate long-term customer relationships to drive business opportunities.

Skills

Customer Service

Financial Performance Management

Team Management

Strategic Leadership

Job description

Job Title

Director, Portfolio Administration

Job Description Summary

Position operates as a part of the North American Portfolio Administration Leadership team.
Responsible for serving as the point of contact for the client, ensuring the highest level of customer service, and ensuring Portfolio Lease Administration services are sold, executed, and performed to the highest industry standards.

Job Description

1. Maintain a track record of value creation and contribute to profitable and cost-effective operations.
2. Ensure the financial performance of designated account(s) within the Portfolio Lease Administration Service Line.
3. Develop and recommend department operations policies; provide strategic leadership within the department.
4. Assist with the development of proposals and presentations for prospective projects.
5. Coordinate and/or prepare reports, annual budgets, or other financial documents.
6. Deliver budgeted financial targets and meet other standards set in approved business plans for the region's businesses/accounts.
7. Provide strategic and tactical decisions for the business unit, including identifying product line expansion/diversification opportunities and supporting marketing efforts for new business.
8. Develop and cultivate customer relationships for long-term business opportunities.
9. Manage a team of 3-10 direct reports.
10. Perform other related duties as required or requested.

Cushman & Wakefield is an Equal Opportunity employer committed to diversity and inclusion. Discrimination of any kind will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and need accommodation to apply, please call the ADA line at 1-888-365-5406 or email us. Please mention the job title and location.