Director Photography

Visual Lease; Richmond (VA); On-site; USD 135,000 - 165,000; Full time

Benefits offered by this job

Comprehensive healthcare coverage

Life insurance and legal benefits

Commuter and parking benefits

401(k) retirement plan with matching

Employee stock purchase plan

Paid time off

Tuition reimbursement

On-site fitness center

Employee resource groups

Healthy snacks and beverages

Job summary

CoStar Group in Richmond, VA is seeking a Director of Photography to lead a team of Photography Managers and drive operational performance, media quality, and market ownership for brands including Homes.com, Apartments.com, LoopNet, and more.

The role reports to the VP of Photography and is based in the Richmond, VA office. The candidate will champion AI-enabled workflows and collaborate across Sales, Product, and IT to support product adoption and customer value.

Qualifications

• Bachelor’s degree; master’s degree preferred.
• 7+ years operations leadership experience, including leading managers and large dispersed teams.
• Proven ability to translate performance data into clear action plans.
• Experience operating in a fast-paced environment with high creative, technical, customer service and delivery standards.
• Strong cross-functional leadership with Sales, Product, Operations, IT, and other stakeholders.
• Strategic mindset with experience scaling teams and improving workflows.
• Current and valid driver’s license; driving record check required.

Responsibilities

• Lead, coach, and develop Photography Managers responsible for photographers and meeting performance metrics.
• Partner with Photography Managers to hire, onboard, train, and coach teams.
• Set priorities based on KPIs, client volume, quality trends, and market data.
• Ensure standards across photography, video, drone, Matterport, and other media deliverables.
• Identify obstacles and guide teams to improve productivity, coverage, and service delivery.
• Develop strategies to grow the Photography department aligned with business needs.
• Champion process improvements and AI-enabled workflows to increase field capacity.
• Collaborate with Sales, Product, Research, Logistics, Training, Support, and IT to support product adoption.

Skills

Operations leadership

Managing dispersed teams

Cross-functional collaboration

Performance metrics

Communication

Education

Bachelor’s degree

Master’s degree preferred

Job description

Director, Photography – CoStar Group – Richmond, VA

Role Overview

At CoStar Group, Photography plays a critical role in bringing our products to life on behalf of our customers. Whether visually capturing a state‑of‑the‑art office building, a multifamily community, a neighborhood, or a residential listing, our media helps users navigate our marketplaces to understand real‑estate in a more immersive and meaningful way. Reporting to the VP of Photography, the Director of Photography will lead a team of managers who oversee field photography teams supporting CoStar Group brands, including Homes.com, Apartments.com, LoopNet, and other product lines. This leader will be accountable for operational performance, media quality, and market ownership and will contribute to continued growth of the Photography department to support product adoption and new ways for customers and consumers to experience real‑estate digitally. The role is based in our Richmond VA office.

Key Responsibilities

• Lead, coach, and develop Photography Managers responsible for photographers, ensuring strong execution against operational metrics, appointment deadlines, media quality standards, and customer expectations.


• Partner with Photography Managers to build high‑performing teams through effective hiring, onboarding, training, performance management, and ongoing coaching.


• Set clear priorities and action plans based on KPIs, scorecards, client volume, quality trends, and market‑level performance data.


• Drive consistent execution of company standards across photography, video, drone, Matterport, and other media deliverables while maintaining a strong focus on accuracy, completeness, and brand quality.


• Identify operational obstacles, resolve escalations, and provide timely guidance to Photography Managers to improve productivity, coverage, service delivery, and team engagement.


• Develop and execute strategies to grow the Photography department in alignment with business needs, product priorities, customer demand, and new digital real‑estate experiences.


• Champion process improvement and technology‑enabled workflows, including AI‑enabled tools, to reduce manual effort, increase field capacity, improve consistency, and support scalable media delivery.


• Collaborate closely with Sales, Product, Research, Logistics, Training, Customer Support, and IT to ensure Photography capabilities support product adoption, customer value, and seamless service delivery.


• Build scalable onboarding, training, and development programs that strengthen Photography Manager effectiveness and support the continued growth of field photography teams.

Basic Qualifications

• Bachelor’s degree from an accredited, not‑for‑profit university or college; master’s degree preferred.


• 7+ years of operations leadership experience, including leading managers and large‑scale dispersed teams against deadlines, deliverables, and quality standards.


• Proven track record driving accountability through managers in a metric‑driven organization, with the ability to translate performance data into clear action plans.


• Demonstrated ability to operate in a fast‑paced environment with high creative, technical, customer service, and delivery standards.


• Strong cross‑functional leadership skills with the ability to partner with Sales, Product, Operations, Training, IT, and other stakeholders to deliver business outcomes.


• Strategic mindset with experience scaling teams, improving workflows, and supporting adoption of products, services, or technology‑enabled customer experiences.


• Current and valid driver’s license; satisfactory completion of driving record/abstract check before start; driving history must reflect responsible behavior and compliance with traffic laws.

What’s in it for you?

• Comprehensive healthcare coverage: Medical, Vision, Dental, Prescription Drug.


• Life, legal, and supplementary insurance.


• Commuter and parking benefits.


• 401(K) retirement plan with matching contributions.


• Employee stock purchase plan.


• Paid time off.


• Tuition reimbursement.


• On‑site fitness center and/or reimbursed fitness center membership costs; access to yoga studio, Peloton, personal training, group exercise classes.


• Access to CoStar Group’s Employee Resource Groups.


• Complimentary gourmet coffee, tea, hot chocolate, prepared foods, fresh fruit, and other healthy snacks.

Compensation

Base Compensation: $150k with performance‑based bonus.

We welcome all qualified candidates who are currently eligible to work full‑time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug‑free workplace and perform pre‑employment substance abuse testing.