Director Photography

Matterport; Richmond (VA); On-site; USD 135,000 - 165,000; Full time

Benefits offered by this job

Healthcare coverage

401(K) retirement plan

Employee stock purchase plan

Paid time off

On-site fitness center

Job summary

CoStar Group is seeking a Director of Photography to lead a team of Photography Managers in Richmond, VA. You will drive operational performance, media quality, and market ownership of photography, video, and drone work across our brands, including Homes.com and LoopNet.

The role requires strong leadership, strategic thinking, and the ability to scale workflows with technology-enabled processes, including AI tools, to support product adoption and customer value.

Qualifications

• Bachelor’s degree from an accredited university is required.
• Master’s degree is preferred.
• A track record of commitment to prior employers.
• 7+ years of operations leadership experience, including leading managers and large dispersed teams.
• Proven ability to translate performance data into clear actions.
• Experience operating in a fast-paced, quality-driven environment.
• Strong cross-functional leadership to work with Sales, Product, Operations, IT, and others.
• Strategic mindset with scale and workflow improvement experience.
• Current and valid driver’s license
• Driving record checks are required prior to start.

Responsibilities

• Lead, coach, and develop Photography Managers responsible for photographers with strong execution against metrics.
• Partner with managers to build high-performing teams through hiring, onboarding, and coaching.
• Set priorities based on KPIs, scorecards, client volume, and market performance data.
• Ensure consistency of standards across photography, video, drone, and related media.
• Identify obstacles, resolve escalations, and guide managers to improve productivity and service.
• Develop strategies to grow the Photography department in line with product priorities and customer demand.
• Champion process improvements and AI-enabled workflows to reduce manual effort and scale media delivery.
• Collaborate with Sales, Product, Research, Logistics, Training, Customer Support, and IT.
• Create scalable onboarding, training, and development programs for managers and field teams.

Skills

Leadership experience

Operations leadership

Cross-functional collaboration

Data-driven decisions

People development

Driver's license

Education

Bachelor’s degree

Master’s degree preferred

Job description

Director Photography

Job Description

Director, Photography-CoStar Group-Richmond, VA

Company Overview:

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings for our customers. We’ve continually refined, transformed, and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

CoStar is the global leader in commercial real estate information, analytics and news. Commercial Real Estate industry professionals around the globe use CoStar to access the most comprehensive data to make decisions with confidence. CoStar delivers immediate, verified commercial real estate information on over 5.9 million properties across every market.

Learn more about CoStar.

The Role:

At CoStar Group, Photography plays a critical role in bringing our products to life on behalf of our customers. Whether visually capturing a state-of-the-art office building, a multifamily community, a neighborhood, or a residential listing, our media helps users navigate our marketplaces to understand real estate in a more immersive and meaningful way. Reporting to the VP of Photography, the Director of Photography will lead a team of managers who oversee field photography teams supporting CoStar Group brands, including Homes.com, Apartments.com, LoopNet, and other product lines.

This leader will be accountable for operational performance, media quality, and market ownership. Additionally, this individual will contribute to continued growth of the Photography department to support product adoption and new ways for customers and consumers to experience real estate digitally. The ideal candidate will bring strong people leadership, operational discipline, data-driven decision making, and a strategic mindset for scaling teams, workflows, and technology-enabled processes. This role is based in our Richmond VA office.

Responsibilities:

• Lead, coach, and develop Photography Managers responsible for photographers, ensuring strong execution against operational metrics, appointment deadlines, media quality standards, and customer expectations
• Partner with Photography Managers to build high-performing teams through effective hiring, onboarding, training, performance management, and ongoing coaching
• Set clear priorities and action plans based on KPIs, scorecards, client volume, quality trends, and market-level performance data
• Drive consistent execution of company standards across photography, video, drone, Matterport, and other media deliverables while maintaining a strong focus on accuracy, completeness, and brand quality
• Identify operational obstacles, resolve escalations, and provide timely guidance to Photography Managers to improve productivity, coverage, service delivery, and team engagement
• Develop and execute strategies to grow the Photography department in alignment with business needs, product priorities, customer demand, and new digital real estate experiences
• Champion process improvement and technology-enabled workflows, including AI-enabled tools, to reduce manual effort, increase field capacity, improve consistency, and support scalable media delivery
• Collaborate closely with Sales, Product, Research, Logistics, Training, Customer Support, and IT to ensure Photography capabilities support product adoption, customer value, and seamless service delivery
• Build scalable onboarding, training, and development programs that strengthen Photography Manager effectiveness and support the continued growth of field photography teams

Basic Qualifications

• Bachelor’s degree from an accredited, not-for-profit University or College
• Master’s degree preferred
• A track record of commitment to prior employers
• 7+ years of operations leadership experience, including experience leading managers and large-scale dispersed teams against deadlines, deliverables, and quality standards.
• Proven track record driving accountability through managers in a metric-driven organization, with the ability to translate performance data into clear action plans.
• Demonstrated ability to operate in a fast-paced environment with high creative, technical, customer service, and delivery standards.
• Strong cross-functional leadership skills with the ability to partner with Sales, Product, Operations, Training, IT, and other stakeholders to deliver business outcomes.
• Strategic mindset with experience scaling teams, improving workflows, and supporting adoption of products, services, or technology-enabled customer experiences.
• Candidates must possess a current and valid driver’s license
• Satisfactory completion of Driving Record/Driving Abstract check prior to start. Driving history must reflect responsible driving behavior and compliance with traffic laws.

What’s in it for you?

Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. In addition to generous compensation and performance-based incentives, you'll be supported in both your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.

• Our benefits package includes (but is not limited to):
• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life, legal, and supplementary insurance
• Commuter and parking benefits
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Paid time offTuition reimbursement
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Peletons, personal training, group exercise classes.
• Access to CoStar Group’s Employee Resource Groups
• Complimentary gourmet coffee, tea, hot chocolate, prepared foods, fresh fruit, and other healthy snacks

The final salary or hourly rate offered for this role will fall within the range set forth below based on a variety of factors, including but not limited to, geographic location, skills, and competencies.

Base Compensation:

$150k with performance-based bonus.

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing