Director, Pharmacy Training & Client Adoption

RXinsider LTD.

Kansas City, Northern (MO, KY)

Hybrid

USD 130,000 - 170,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental and Vision Plans

HSA & FSA

Paid Parental Leave

Job summary

RXinsider LTD. in Kansas City, MO is seeking a Director of Pharmacy Training to design and execute the strategy for the Outcomes Training Pharmacy.

You will lead onboarding of new pharmacy clients, educate existing customers, and partner with Sales to host live demonstrations. As the clinical and operational expert for Rx30, Computer-Rx, PillCount, and workflow automation, you will collaborate with Client Success, Product, Sales, Marketing, and Implementation teams to maximize customer adoption

Qualifications

Licensed Pharmacist in good standing (PharmD preferred).
Minimum five years of community/retail pharmacy experience.
Hands-on experience with Rx30 and/or Computer-Rx pharmacy systems.
Demonstrated expertise delivering pharmacy clinical services.
Strong knowledge of pharmacy workflow automation technologies including PillCount.
Outstanding presentation, facilitation, and adult learning skills.
Ability to travel up to 25%.
Position is based on-site in Kansas City, MO.

Responsibilities

Develop and execute the strategic vision for the Outcomes Training Pharmacy.
Lead onboarding and implementation training for new pharmacy customers.
Design advanced education programs for existing clients to improve utilization and outcomes.
Deliver hands-on instruction for Rx30, Computer-Rx, PillCount, workflow automation, and Outcomes solutions.
Train pharmacy teams on MTM, immunizations, adherence programs, point-of-care testing, medication synchronization, and other clinical services.
Host prospective clients and conduct live product demonstrations in partnership with the Sales organization.
Develop standardized training curriculum, certification pathways, and best-practice playbooks.
Monitor customer adoption, satisfaction, and training effectiveness using defined KPIs.
Serve as a trusted advisor for pharmacy workflow optimization and operational excellence.
Collaborate with Product and Client Success to identify enhancement opportunities based on customer feedback.
Represent Outcomes at customer meetings, conferences, and industry events.