Director, Pharmacy Operations, RPh

Orsini - Rare Disease Pharmacy Solutions; Elk Grove Village (IL); Hybrid; USD 190,000 - 210,000; Full time

Benefits offered by this job

Medical Coverage

401(k) with employer match

PTO and holidays

Tuition reimbursement

Job summary

Orsini Rare Disease Pharmacy Solutions seeks a Director of Pharmacy Operations (RPh) to lead the specialty pharmacy pharmacist team across onsite and remote operations. You will drive clinical excellence, staffing, and compliance with regulatory and payer requirements to ensure top-tier patient care.

Collaborate with fulfillment, nursing, providers, and leadership to align clinical services with dispensing workflows, while supporting REMS and limited distribution drugs.

Qualifications

• Bachelor of Science or Doctor of Pharmacy (PharmD) degree from ACPE-accredited school.
• Active, unrestricted pharmacist license in good standing.
• Willingness to obtain multi-state licensure.
• 8+ years of pharmacy experience, specialty pharmacy a plus.
• 3+ years of pharmacy leadership experience.
• Strong knowledge of pharmacy clinical services and workflows.

Responsibilities

• Provide leadership and management for the specialty pharmacy pharmacist team across onsite and remote operations.
• Recruit, onboard, train, and retain qualified specialty pharmacists.
• Establish competency assessment, continuing education, and professional development programs.
• Ensure staffing models meet patient volume and service expectations as organization scales.

Skills

Leadership

Team management

Communication

Regulatory compliance

Education

PharmD degree

Job description

Careers with real impact.

Every role at Orsini moves a patient closer to life-changing therapy. We partner with biopharma innovators, healthcare providers, and payers to make access simple, compassionate, and reliable - so no patient is left behind. Make your next role matter.

ABOUT ORSINI

Providing compassionate care since 1987, Orsini is a leader in rare disease and gene therapy pharmacy solutions, built to simplify how patients connect to advanced medicines. Through our comprehensive commercialization solutions including a nationwide specialty pharmacy, patient services hub, home infusion and nursing network, and third-party logistics provider, we work with biopharma, providers, and payors to ensure No Patient is Left Behind™

OUR MISSION

Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behind™.

CORE VALUES

At the heart of our company culture, the Orsini LIVE IT Core Values serve as guiding principles that shape how we interact with each other and those we serve. These values are the driving force behind our commitment to excellence, collaboration, and genuine care in every aspect of our work.

COMPENSATION

$190,000-$210,000 annually. Actual compensation will be determined based on factors such as experience, qualifications, licensure, and other job-related considerations.

POSITION SUMMARY

The Director, Pharmacy Operations, RPh provides leadership, oversight, and professional development for pharmacists within the specialty pharmacy. This role ensures consistent, high-quality clinical services, supports operational excellence, and drives patient-centered care across disease states. The Director partners closely with pharmacy fulfillment operations, nursing, providers, and leadership to ensure pharmacists practice at the top of their license while meeting regulatory, accreditation, and payer requirements.

ESSENTIAL JOB DUTIES

• Provide direct leadership, oversight, and management for the specialty pharmacy pharmacist team across onsite and remote operations.
  • Recruit, onboard, train, and retain highly qualified specialty pharmacists.
  • Provide coaching, mentoring, and performance management for pharmacist staff.
  • Establish competency assessment, continuing education, and professional development programs.
  • Foster a culture of accountability, collaboration, engagement, and clinical excellence.
  • Ensure appropriate staffing models to meet patient volume and service expectations as organization scales. Builds leadership pipeline and succession planning.
  • Ensure compliance with state and federal pharmacy regulations, accreditation standards, and payer requirements.
  • Develop and monitor KPIs including productivity, accuracy, intervention outcomes, and patient satisfaction. Promote medication safety, error prevention, and reporting of adverse events.
• Develop and designs clinical practice model including establishing standardized workflows, documentation standards, and best practices across pharmacist functions, ensuring pharmacists deliver high-quality patient care, education, and clinical interventions.
• Collaborate with internal and external stakeholders.
  • Partner with pharmacy fulfillment operations and therapy team operations to ensure clinical services align with dispensing and access workflows.
  • Collaborate with providers, nurses, care managers, and external partners to optimize patient outcomes.
  • Support specialty programs including REMS, limited distribution drugs (LDDs), and manufacturer-required services.
• Contribute to strategic planning and growth initiatives for specialty pharmacy services.
• Serves as pharmacist lead for audits, corrective action plans, and continuous quality improvement efforts.
• Other duties and responsibilities as required.

Disclaimer: The information written in this job description indicates the general nature and level of work to be performed. This job description is not designed to contain or be interpreted as totally comprehensive of every job duty, responsibility, or qualification required by an employee assigned to this job. While employed in this position, an employee may be required to perform other assignments not listed in this job description.

QUALIFICATIONS

• Bachelor of Science or Doctor of Pharmacy (PharmD) degree from an ACPE-accredited school of pharmacy.
• Active, unrestricted pharmacist license in good standing.
• Willingness to obtain multi-state licensure.
• 8+ years of pharmacy experience, specialty pharmacy experience is a plus.
• 3+ years of pharmacy leadership experience.
• Strong knowledge of pharmacy clinical services and workflows.
• Excellent communication, leadership, and organizational skills
• Familiarity with REMS programs and limited distribution drug requirements.

WORK ENVIRONMENT & TRAVEL

• Work Type: Hybrid; onsite required a minimum of 3 days per week, possibly more if required to meet business need.
• Travel: Travel %: ≤15%, occasional overnight.

EMPLOYEE BENEFITS

We offer a comprehensive benefits package designed to support your health, financial security, and overall well-being:

• Medical Coverage, Dental, and Vision Coverage
• 401(k) with employer match
• Accident and Critical Illness coverage
• Company-paid life insurance options
• Generous PTO, paid holidays, and floating holidays
• Tuition reimbursement program.

Equal Employment Opportunity

Orsini Rare Disease Pharmacy Solutions is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or present or past disability (unless the nature and extent of the disability precludes performance of the essential functions of the job with or without a reasonable accommodation) in accordance with local, state and federal laws.

Americans with Disabilities Act

Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

E-Verify Participation Notice

We participate in the federal E-Verify program to confirm the identity and employment eligibility of all newly hired employees.

All offers of employment are contingent upon the successful completion of Form I-9 and verification through the E-Verify system.

For more information about E-Verify, please review the official notices below:

E-Verify Participation Poster (English & Spanish):

https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

Right to Work Poster (English & Spanish):

https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster.pdf