Director, Pet Consumer Insights & Innovation Strategy

Mars; Franklin (TN); On-site; USD 170,000 - 240,000; Full time

Benefits offered by this job

Company bonus

Job summary

MarsPet Nutrition NA is seeking a Director of Consumer Technical Insights to lead a team translating pet and pet parent research into competitive product experiences. The role builds scalable competitive intelligence and shapes the R&D innovation program with a pet-centric focus across NA operations.

The leader will drive insights, leverage sensory research, and partner with global CTI to advance the Superior Proposition, with limited travel and a focus on talent development within the CTI group.

Qualifications

• BS degree in STEM; advanced degree preferred.
• 10 years' experience in R&D, CPG/food industry preferred.
• Minimum of 5 years' experience in qualitative and quantitative product and consumer research methodologies.
• Experience translating learnings into actionable plans and strategies.
• Strong team orientation and ability to collaborate across regions and partners.
• Preferred: knowledge of pet food/food industry, consumer trends, data analytics, sensory science tools.

Responsibilities

• Champion pet and pet parent voice in NA RDLT; integrate needs into strategy.
• Develop competitive product design and innovation strategy.
• Lead product experience insights and translate into new opportunities across brands.
• Build networks for cutting-edge sensory & consumer insights tools.
• Develop and apply current and innovative sensory methodologies; define CTI standards.
• Define proposition-specific job stories and translate into differentiators for product experience.
• Lead sensory and consumer research programs with stakeholders.
• Be adaptable to deliver business objectives.
• Collaborate with Global CTI and CMI groups for research excellence.
• Lead and develop CTI associates; nurture talent pipeline.

Skills

Qualitative research

Quantitative research

Data analysis

Cross-functional collaboration

Insight synthesis

Education

BS in STEM (Engineering, Chemistry, Food Science)

Advanced degree preferred

Tools

Sensory/consumer science software

Statistical software

Job description

MarsPet Nutrition NA is seeking a Director of Consumer Technical Insights to lead a team translating pet and pet parent research into competitive product experiences. The role builds scalable competitive intelligence and shapes the R&D innovation program with a pet-centric focus across NA operations.

The leader will drive insights, leverage sensory research, and partner with global CTI to advance the Superior Proposition, with limited travel and a focus on talent development within the CTI group.