Director, People Partners

Ladders; Santa Clara (CA); On-site; USD 211,000 - 274,000; Full time

Benefits offered by this job

Growth support

Top tech employer

Wellness resources

Team events

Flexible time off

Job summary

N/A is seeking a Director, People Partners to shape and scale the people partnership model across a global organization, with a focus on service delivery, manager support, and employee experience. You will work from the Santa Clara, CA office and collaborate with HR Operations and HRBP leaders to improve how people matters are handled worldwide.

You will also advise senior leaders on complex people matters, guide organizational change, and ensure labor practices remain compliant across multiple

Qualifications

• 5-7 years in HR service delivery or business partnering in dynamic environments.
• Proven leadership skills managing distributed or matrixed teams.
• Experience designing tiered support models or shared services.
• Strong knowledge of employee relations and employment law across multiple countries.
• Background in managing talent programs or large-scale organizational changes.

Responsibilities

• Build and lead the Partner Specialist team, defining its charter and performance standards.
• Design a global tiering framework for HR functions, collaborating with HR Operations and HRBP leaders.
• Pilot and scale the service model, measuring success through resolution time and manager satisfaction.
• Oversee global labor compliance, translating regulatory changes into actionable policies.
• Advise senior leaders on complex people matters and coach them on management practices.
• Set standards for tools and enablement that enhance manager capabilities across the organization.
• Work primarily from the Santa Clara, CA office, adhering to office policies.

Skills

HR service delivery

People partnering

Leadership

Change management

Employee relations

Job description

For our client, we are seeking a Director, People Partners to join the team of a leader in the Information Technology space. This role will shape and scale the people partnership model across a global organization, with a focus on service delivery, manager support, and employee experience. You will partner closely with HR Operations and HRBP leaders to define clear support tiers, strengthen resolution quality, and improve how people matters are handled across the business. The position also plays a key role in advising senior leaders, guiding organizational change, and ensuring labor practices remain compliant across multiple countries.

Location: Santa Clara, CA

Compensation: $211,000 – $274,000 annually

Responsibilities

• Build and lead the Partner Specialist team, defining its charter and performance standards.
• Design a global tiering framework for HR functions, collaborating with HR Operations and HRBP leaders.
• Pilot and scale the service model, measuring success through resolution time and manager satisfaction.
• Oversee global labor compliance, translating regulatory changes into actionable policies.
• Advise senior leaders on complex people matters and coach them on management practices.
• Set standards for tools and enablement that enhance manager capabilities across the organization.
• Work primarily from the Santa Clara, CA office, adhering to office policies.

Qualifications

• 5-7 years of experience in HR service delivery or business partnering in dynamic environments.
• Proven leadership skills managing distributed or matrixed teams.
• Experience designing and implementing tiered support models or shared services.
• Strong knowledge of employee relations and employment law across multiple countries.
• Background in managing talent programs or large-scale organizational changes.

Benefits

• Opportunities for innovation and critical thinking.
• Support for personal and professional growth.
• Recognition as a top workplace in technology and the Bay Area.
• Flexible time off and wellness resources.
• Company-sponsored team events to foster community.

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.