Director, People Operations

Starwood Hotels; Princeville (NC); On-site; USD 190,000 - 200,000; Full time

Job summary

Starwood Hotels is seeking a Director of People Operations in North Carolina to lead a high-performance people culture aligned with our luxury brand. You will guide development, ensure policy compliance, and elevate employee engagement across the hotel.

The role emphasizes collaboration, strong communication, and strategic workforce planning within a dynamic hospitality environment. Ideal candidates will have at least five years in senior People Operations roles in luxury hospitality, with

Qualifications

• Bachelor's degree or equivalent in Human Resources or Business.
• Experience in luxury hotels as Assistant Director of People Operations or Director for at least five years.
• Experience with Workday is a plus.
• Active affiliation with HR networks and ongoing community involvement preferred.
• Broad knowledge of employment law, compensation, organizational planning and development, employee relations, safety, and training.

Skills

Oral and written communication

Interpersonal coaching

Organizational skills

Leadership

Education

Bachelor's degree in Human Resources or Business

Tools

Workday

Job description

Grow with us

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

Come grow with a company where purpose and possibility meet. Starwood Hotels is home to some of the most dynamic brands in the world. We exist to improve the planet—one hotel at a time—and we’re defined by impact, purpose, and a deep respect for the world around us. (And yes, we even compost our bad ideas.)

About Us

1 Hotels is mission-driven and a platform for change, celebrating nature in every decision we make. From how guests arrive to how they sleep, eat, relax, interact, and depart, our commitment to sustainability, innovative design, and a harmonious connection with nature is unwavering.

1 Hotels IS

• Natural. Nature guides everything we do.
• Modern. Of the time, with an eye on the past and a foot in the future.
• Conscious. Mindful of how our hotels are created and how our guests are treated.
• Discovery. Explorations of surrounding locales.
• Imperfect. Still evolving — we don’t have all the answers.
• Committed. Bettering ourselves and bettering the industry.

1 Hotels invites guests to live in rhythm with nature—offering spaces that restore, inspire, and come alive from day to night, where sustainability, wellness, and social energy exist in thoughtful balance.

Position Overview

The role of Director of People Operations is the key to a high-performance culture that emphasizes our brand mission and point of view, as well as upholds ambitious standards for every team member, sets them up to attain challenging goals and evolves the workforce and culture through ongoing development and ever-evolving needs of the hotel.

One more thing: we believe in positive, healthy work environments, no matter what. It’ll be your job to foster one that’s constantly evolving—improving every employee’s work life and giving them a life outside work.

Requirements For Success

• Minimum of a bachelor’s degree or equivalent in Human Resources or Business.
• Experience in luxury hotels as Assistant Director of People operations or Director for a minimum of five years.
• Experience working with Workday is a plus.
• Active affiliation with appropriate Human Resources networks and organizations and ongoing community involvement preferred.
• Broad knowledge and experience in employment law, compensation, organizational planning, organization development, employee relations, safety, and training and development.
• Strong oral and written communication skills.
• Strong interpersonal and coaching skills.
• Strong organizational skills.

Salary range: $190,000 - $200,000

About Us

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.