Director, Payment Data Platform Engineering & Reliability

JPMorgan Chase & Co.; Jersey City (NJ); Sur place; USD 230 000 - 320 000; Plein temps

Résumé du poste

JPMorgan Chase & Co. in Jersey City seeks a Director of Software Engineering – Payment Data Platform Infrastructure to guide the BRIE data platform and NEO agent runtime.

You’ll own reliability, security, and cost trade-offs across multi-region AWS and on‑prem environments, directing infrastructure engineering, SRE, and SecOps. You will set technical direction, build guardrails for AI-enabled engineering, and drive scalable automation while partnering with platform, product, data, and InfoSec

Qualifications

• Formal training or certification on software engineering concepts and 8+ years applied experience, including significant time leading infrastructure, SRE, or platform organizations, with experience managing managers
• Experience leading teams of technologists and managing budget, resourcing, and delivery across multiple concurrent workstreams
• Hands-on background in large-scale distributed systems: system design, application development, testing, and operational stability
• Deep expertise operating production systems across public cloud and on-premises data centers, including multi-region, active-active resilience and disaster recovery
• Demonstrated ownership of a security posture in a regulated environment — SecOps, identity and access, secrets management, audit, and regulatory compliance
• Experience leading adoption of agentic AI-enabled engineering practices across teams, including defining operating expectations and measuring outcomes
• Strong understanding of responsible AI use and control expectations in engineering workflows
• Proficient in all aspects of the Software Development Life Cycle
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Advanced in one or more programming languages, with the ability to guide critical technical decisions
• Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, AI, ML, distributed data systems)

Responsabilités

• Provides overall direction, oversight, and coaching for a team of engineering managers and senior technologists spanning infrastructure engineering, SRE, and SecOps for BRIE and NEO
• Owns the reliability strategy for the platform estate — SLOs, error budgets, capacity planning, and disaster recovery — sustaining active-active, multi-region operation across AWS and on-prem while meeting high-availability commitments
• Sets the security operations agenda: threat detection and response, vulnerability and patch management, secrets and key management, and evidence for audit, risk, and regulatory reviews
• Champions infrastructure-as-code, immutable deployments, and platform automation so provisioning, scaling, and remediation are repeatable, reviewable, and auditable
• Sets direction and governance for agentic AI-enabled engineering and SDLC/TLM automation to drive improvements in speed, quality, and operational outcomes while establishing guardrails for validation, security, resiliency, traceability, and reuse
• Applies knowledge of tools within the SDLC toolchain to improve value realized by automation and support capacity unlock initiatives at scale
• Leads incident command for major events, drives blameless postmortems, and closes the loop on systemic remediation to raise overall operational stability
• Anticipates the infrastructure needs of the data platform and agent runtime — compute, storage, networking, and GPU serving/training capacity — and translates them into a funded, prioritized roadmap
• Makes decisions that influence resourcing, budget, tooling, and vendor selection across the infrastructure organization
• Leads evaluation sessions with cloud providers, vendors, startups, and internal teams to probe architectural designs and applicability
• Partners with platform, product, data, and InfoSec stakeholders, communicating reliability, security, and cost trade-offs to senior leadership

Connaissances

Infrastructure leadership

SRE & SecOps

Cloud architecture

Multi-region AWS

Security governance

AI/ML in platform

Incident management

Agile & CI/CD

Platform automation

Formation

Bachelor's degree in Computer Science or related field

Outils

Terraform

GitOps

Kubernetes

OpenTelemetry

Splunk

Databricks

Description du poste

JPMorgan Chase & Co. in Jersey City seeks a Director of Software Engineering – Payment Data Platform Infrastructure to guide the BRIE data platform and NEO agent runtime.

You’ll own reliability, security, and cost trade-offs across multi-region AWS and on‑prem environments, directing infrastructure engineering, SRE, and SecOps. You will set technical direction, build guardrails for AI-enabled engineering, and drive scalable automation while partnering with platform, product, data, and InfoSec