Director, Patient Strategy & Innovation

Merck; Rahway (NJ); Hybrid; USD 173,000 - 273,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) retirement plan

Paid holidays

Vacation

Compassionate and sick days

Job summary

Merck in the United States is seeking a Director of Patient Strategy & Innovation Lead to guide patient engagement initiatives across the DHH program. You will partner with the Patient CoE in US CEI and US marketing to shape strategy, foster external collaborations, and manage multi-disciplinary projects impacting patient support journeys.

The role emphasizes building patient-centric programs, leveraging data and digital capabilities, and delivering measurable outcomes within a matrixed

Qualifications

• Bachelor's degree required; advanced degree preferred (MBA/MPH)
• 10+ years in patient support, patient engagement, digital health strategy or related fields
• 5+ years leading cross functional programs in a matrixed environment
• Strong understanding of US healthcare ecosystem, patient support, access and reimbursement dynamics
• Excellent stakeholder management and influencing without authority across brand and enterprise teams

Responsibilities

• Lead strategic development and execution of patient engagement programs aligned with DHH objectives
• Identify and manage innovative external partnerships to enhance patient support offerings
• Serve as liaison between DHH Patient Capabilities, US CEI Patient CoE, and US marketing teams
• Oversee end-to-end program management of patient experience projects within budget and timelines
• Champion patient-centric innovation and evolve strategy with analytics and digital capabilities

Skills

Business Analysis

Engagement Strategies

Leadership

Matrix Management

Patient Care

Patient Engagement

Policy Compliance

Requirements Management

Stakeholder Management

Cross-functional Collaboration

Education

Bachelor's degree

MBA or MPH (preferred)

Job description

Merck in the United States is seeking a Director of Patient Strategy & Innovation Lead to guide patient engagement initiatives across the DHH program. You will partner with the Patient CoE in US CEI and US marketing to shape strategy, foster external collaborations, and manage multi-disciplinary projects impacting patient support journeys.

The role emphasizes building patient-centric programs, leveraging data and digital capabilities, and delivering measurable outcomes within a matrixed