Director, Patient Strategy & Innovation

Merck & Co.; North Wales (Montgomery County); Hybrid; USD 173,000 - 273,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Merck & Co., Inc. is seeking a Director, Patient Strategy & Innovation Lead to drive patient-centric programs within the Digital Human Health group.

You will oversee strategy, engagement, and program management, partnering with the US CEI Patient CoE and marketing teams to advance the patient journey with digital, data, and analytics capabilities. The role requires senior leadership, strong stakeholder acumen, and a track record of delivering cross-functional programs in the pharmaceutical

Qualifications

• 10+ years of experience in patient support, engagement, digital health strategy, program management, or related roles.
• 5+ years of managing complex cross-functional programs in a matrix environment.
• Proven track record in developing and executing patient engagement or marketing initiatives.

Responsibilities

• Lead strategic development and execution of patient engagement programs aligned with DHH and enterprise objectives.
• Identify and manage external partnerships to enhance patient support offerings.
• Serve as liaison between DHH Patient Capabilities and US CEI Patient CoE/brand teams for seamless deployment.
• Oversee end-to-end program management of patient experience projects within budget and on schedule.
• Champion patient-centric innovation and evolve strategy using best practices and data-driven insights.

Skills

Strategic leadership

Cross-functional collaboration

Program management

Stakeholder management

Healthcare industry knowledge

Education

Bachelor's degree

MBA or MPH (preferred)

Tools

Agile methodologies

Vendor relationship management

Job description

Merck & Co., Inc. is seeking a Director, Patient Strategy & Innovation Lead to drive patient-centric programs within the Digital Human Health group.

You will oversee strategy, engagement, and program management, partnering with the US CEI Patient CoE and marketing teams to advance the patient journey with digital, data, and analytics capabilities. The role requires senior leadership, strong stakeholder acumen, and a track record of delivering cross-functional programs in the pharmaceutical