Director Patient Safety

Medical City Healthcare; Dallas (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive medical benefits

401(k) Plan with match

Tuition assistance

Job summary

Medical City Healthcare is seeking a dedicated professional to enhance patient safety initiatives. The role involves overseeing proactive evaluations and ensuring the performance of impactful care processes in a clinical setting.

Qualified candidates will need a healthcare-related bachelor's degree and achieve CPPS certification within a year. The position comes with a robust benefits package, emphasizing employee wellness and education support.

Qualifications

• CPPS certification required within 12 months of hire.
• Bachelor's degree in a healthcare-related field mandatory.
• Preferred clinical background with 3-5 years healthcare experience.

Responsibilities

• Initiate and oversee proactive evaluation and redesign of care processes.
• Report and analyze patient safety incidents and medical errors.
• Provide education on patient safety initiatives.

Skills

Patient safety

Risk management

Clinical communication

Education

Bachelor's Degree in a healthcare related field

Certified Professional in Patient Safety (CPPS)

Job description

This position is incentive eligible. Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized.

Job Summary

• Prevent future harm by initiating and overseeing proactive evaluation and redesign of systems to improve care processes (e.g. forcing functions, checklists, error causation thinking, human factors, applied informatics)
• Effectively report, investigate, and analyze patient safety incidents, medical errors and potential risks in the facility
• Champion completion of Culture of Safety Survey.
• Facilitate analysis of culture of safety survey results such that data‑driven action plans lead to targeted outcomes
• Include patient safety in new hire orientation presentation (e.g. PSO membership, reporting expectations, safety culture)
• Provide ongoing education to leaders, clinicians and staff on the science of safety (high reliability, effective communication, sustaining awareness/alertness) and patient safety initiatives.
• Work with facility leaders and managers to ensure thorough, credible and timely event management.
• Join with facility leaders to identify and hardwire behavioral norms that promote a culture of safety
• Engage patients/families when appropriate in the patient safety program.
• Seek input from patients/families involved in harm or close call events as appropriate.
• Oversee the management and use of event information to benchmark and track progress to zero avoidable harm.
• Provide analysis and identifying trends from reports (e.g. event reports, SHARP report, Service Line Dashboards) to track progress of improvement strategies. Spread and sustain improvement.
• Work with defense counsel to coordinate the investigation, processing and the defense of claims against facility: records, collects, documents, maintain and provides to defense attorneys any requested information and documents necessary to manage facility claims while maintaining privilege PSWP.

Qualifications

• (CPPS) Certified Professional in Patient Safety is required - if not already CPPS, must obtain within 12 months of hire.
• Bachelor's Degree in a healthcare related field is required - Master's Degree is preferred.
• Clinical background is preferred.
• Three to five years healthcare experience in patient safety, risk, and/or quality preferred. Healthcare experience should be recent and within a clinical setting such as Hospital, Ambulatory Surgery Center is required.
• Other licenses/certificates as required by the State.

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.