AD, Patient & Provider Solutions- Cardio, Renal, Metabolic

Boehringer Ingelheim; Ridgefield (CT); Sur place; USD 166 000 - 248 000; Plein temps

Avantages offerts par ce poste

Relocation assistance

Discretionary bonus

Résumé du poste

Boehringer Ingelheim is seeking an Associate Director for Patient & Provider Solutions to design, develop, and lead patient services initiatives from a Ridgefield, CT base. The role requires aligning brand strategy with access programs that help patients afford products and improve adherence across reimbursement, call centers, and retail pharmacies.

The position is on-site at our Ridgefield, CT location with hybrid flexibility 2-3 days on-site.

Qualifications

• BA/BS degree; MBA preferred with 3–5 years in market access, marketing, patient services or related experience.
• Experience executing patient services strategy and/or affordability programs.
• Experience managing cross-functional projects and external vendors.
• Strong understanding of reimbursement/affordability and payer landscape.

Responsabilités

• Develops and oversees patient support programs for assigned products across prior authorization, financial assistance, and adherence programs.
• Leads execution and management of patient service programs with copay and adherence vendors.
• Coordinates day-to-day activities for patient support across all vendors and touchpoints.
• Collaborates with Brand Marketing, Payor Marketing, Contracting & Pricing, and analytics teams to align programs with brand objectives.
• Ensures programs are compliant and approved by the promotional review committee.

Connaissances

Stakeholder management

Cross-functional projects

Budget management

Reimbursement knowledge

Formation

BA/BS degree; MBA preferred

Description du poste

The base salary range for this position is $165,600 to $248,400. The position may be eligible for a role-specific discretionary bonus, relocation assistance, and/or other compensation elements. We continuously review market data and may adjust salary ranges as needed in the future. Actual compensation will be based on job-related factors such as skills, experience, qualifications, and other factors permitted by law. Benefits include medical, dental, and vision coverage, retirement savings opportunities, paid time off, paid holidays, disability and life insurance benefits, and other company-sponsored benefits. For additional information regarding our benefits and Total Rewards offerings, please click here.

Compensation Data

The base salary range for this position is $165,600 to $248,400. The position may be eligible for a role-specific discretionary bonus, relocation assistance, and/or other compensation elements. We continuously review market data and may adjust salary ranges as needed in the future. Actual compensation will be based on job-related factors such as skills, experience, qualifications, and other factors permitted by law. Benefits include medical, dental, and vision coverage, retirement savings opportunities, paid time off, paid holidays, disability and life insurance benefits, and other company-sponsored benefits. For additional information regarding our benefits and Total Rewards offerings, please click here.

Description

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

This role is based on-site at our Ridgefield, CT location with hybrid flexibility of 2-3 days per week on-site.

The Associate Director, Patient & Provider Solutions works with the Director, Patient & Provider Solutions TA lead for contributing to the design, development, and leading the implementation of the TA patient services. Responsibilities for this role include operational oversight as well as direct management of tactics, including programs designed to help patients afford our products as well as increase adherence (i.e.- copay programs, reimbursement services). This requires understanding brand strategy, collaborating with marketing, trade, access and reimbursement field teams, and analytics teams to develop the optimal patient services strategy and external vendors. Additional responsibilities include contributing to the design of and development of a Patient Services strategy to provide the optimal patient & provider experience across reimbursement, Call Center operating models, Financial Support Programs, retail pharmacies and patient adherence programs.

Duties & Responsibilities

• Develops and implements the patient support program services for assigned product (s) to provide the optimal patient & provider experience across prior authorization support, financial support programs, retail pharmacies and patient adherence programs
• Leads the execution, and management for the effective functioning of patient service programs across copay, adherence and other external vendors
• Coordinates day-to-day activities for the patient support program across all vendors
• Participates and assists in leading the design of innovative service offerings
• Collaborates with Market Research, Business Analytics, Contracting, Finance, Brand Marketing under the direction of manager to pull through insights into patient financial offerings, promotional material and tactical plans to meet assigned Brand objectives
• Ensures routine review of financial performance of programs to ensure programs meet the company's financial objectives
• Responsible for the development of promotional patient and reimbursement material in collaboration with brand marketing and management of contracted vendors and dedicated resources to pull through day-to-day operations
• Ensures efficient vendor operation of multiple access programs (i.e., adherence, prior authorization support, patient financial assistance programs including copay programs, program materials, program training, call centers etc.) as determined by business objectives and program management
• Ensures all materials and programs are done compliantly and approved by our promotional review committee
• Works closely with Director and with applicable functions such as Brand Marketing, Payor Marketing, Brand Marketing, Contracting & Pricing, Training and Development, Clinical Educators, Field Reimbursement, Patient Engagement & Advocacy, Trade and other Market Access Functions to ensure strong communication of all patient service programs
• Ensures "voice of the patient" and customer are incorporated into programs
• Assists Director with educating and training internal and field-based stakeholders (design and delivery of the training) and on financial case for using these programs and monitoring their needs
• Develops at the direction of the Director, metrics to tracks and report effectiveness of programs across the entire patient services journey
• Ensures market insights and analytics are integrated into access strategies/tactics and collaborates and aligns with brand strategies
• Leads the execution of all patient support programs including sharing results of metric audits, identifying solutions to improve metrics, and assisting in designing and implementing those solutions

Requirements

• BA/BS degree; MBA preferred with three to five (3-5) years relevant market access, marketing, patient services or related experience
• Ability to execute patient services strategy and/or affordability programs
• Experience in Stakeholder management and driving collaboration across cross-
• functional teams
• Experience with management of operational budget and contribution to strategies that affect gross to net discounts and demonstrated financial acumen preferred
• Experience in leading and managing cross-functional projects internally and across vendors to enhance or update support programs as needed
• Successful track record of managing external vendors
• Detailed understanding of key customers especially commercial and government payer, PBMs, IDNs; reimbursement/affordability focus
• Knowledge of pharmaceutical manufacturer compliance requirements, HIPAA regulations
• Several years' experience working with or in Patient Services HUBs preferable
• Experience with reatil and/or products with retail pharmacy preferred
• Knowledge and experience in Medicare Part B and D. Reimbursement process, health policy, specialty pharmacy experience preferred

Eligibility Requirements

• Must be legally authorized to work in the United States without restriction
• Must be willing to take a drug test and post-offer physical (if required)
• Must be 18 years of age or older

Our Company

Boehringer Ingelheim is a biopharmaceutical company active in both human and animal health. As one of the industry's top investors in research and development, the company focuses on developing innovative therapies that can improve and extend lives in areas of high unmet medical need. Independent since its foundation in 1885, Boehringer takes a long‑term perspective, embedding sustainability along the entire value chain. Our approximately 54,300 employees serve over 130 markets to build a healthier and more sustainable tomorrow. Learn more at www.boehringer-ingelheim.com.

Why Boehringer Ingelheim?

With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better.

Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.

Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations.

Want to learn more? Visit https://www.boehringer-ingelheim.com