Director Patient Financial Services 256502

Medix™; Fairfield (CA); On-site; USD 185,000 - 200,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Medix in Fairfield, CA is seeking a Director of Patient Financial Services to lead a large revenue cycle operation, improve cash collections, and align financial performance with strategic goals.

This onsite role emphasizes team development, executive collaboration, and adherence to healthcare regulations, with relocation benefits and flexible on-site scheduling.

Qualifications

• Progressive leadership experience within Patient Financial Services, Revenue Cycle, or Healthcare Financial Operations.
• Experience leading large-scale revenue cycle teams and complex healthcare operations.
• Strong knowledge of payer reimbursement, denials management, and regulatory compliance.
• Experience driving performance through KPIs, analytics, and continuous improvement.
• Ability to influence stakeholders and collaborate across all levels.

Responsibilities

• Provide strategic and operational leadership for Patient Financial Services including AR, collections, reimbursement, and customer service.
• Develop and execute strategies to improve cash collections and reduce AR days.
• Lead, mentor, and develop management teams fostering accountability and collaboration.
• Monitor KPIs and implement process improvements to boost efficiency and financial results.
• Partner with clinical, operational, compliance, finance, and executive teams to meet goals.
• Ensure compliance with federal/state regulations and payer requirements.
• Identify opportunities for workflow optimization, automation, and technology enhancements.

Skills

Leadership

Revenue Cycle

Healthcare Operations

KPIs & Analytics

People Development

Job description

Location: Fairfield, CA - Must be onsite 3 days a week but the days are flexible

Relocation Assistance Offered $$$

Are you a transformational Revenue Cycle leader with a passion for operational excellence, team development, and driving financial performance? We are seeking an experienced Director of Patient Financial Services (PFS) to lead a high-performing revenue cycle operation and play a key role in shaping the future of patient financial services across a complex healthcare environment.

This is an opportunity to make a meaningful impact by leading large-scale revenue cycle operations, optimizing financial outcomes, enhancing the patient experience, and partnering with executive leadership on strategic initiatives.

Why This Opportunity Stands Out

• Executive-level visibility and influence across the organization.
• Lead a large, multi-functional Patient Financial Services operation.
• Opportunity to drive process improvement, revenue enhancement, and operational transformation.
• Partner directly with senior leadership on key revenue cycle initiatives.
• Join an organization committed to innovation, quality, and continuous improvement.

What You'll Do

• Provide strategic and operational leadership for Patient Financial Services, including accounts receivable, collections, reimbursement, customer service, and other key revenue cycle functions.
• Develop and execute strategies to improve cash collections, reduce AR days, minimize denials, and enhance overall financial performance.
• Lead, mentor, and develop management teams while fostering a culture of accountability, collaboration, and excellence.
• Monitor key performance indicators and implement process improvements to drive operational efficiency and financial results.
• Partner with clinical, operational, compliance, finance, and executive teams to support organizational goals.
• Ensure compliance with federal and state regulations, payer requirements, and revenue cycle best practices.
• Identify opportunities for workflow optimization, automation, and technology enhancements.
• Drive patient-centered financial processes that improve both reimbursement outcomes and the patient experience.

What We're Looking For

• Progressive leadership experience within Patient Financial Services, Revenue Cycle, or Healthcare Financial Operations.
• Proven success leading large-scale revenue cycle teams and complex healthcare operations.
• Strong knowledge of patient access, billing, collections, denials management, reimbursement, and regulatory compliance.
• Experience managing operational performance through KPIs, analytics, and continuous improvement initiatives.
• Ability to influence stakeholders and collaborate effectively across all levels of an organization.
• Demonstrated success leading organizational change and developing high-performing teams.

Ideal Background

• Hospital or health system revenue cycle leadership experience.
• Experience overseeing large, multi-site or multi-functional PFS operations.
• Strong understanding of payer reimbursement methodologies, denials prevention, and revenue optimization strategies.
• Experience working in complex healthcare environments with significant operational scale.
• $185,000–$200,000 annual salary
• Career growth and advancement opportunities
• Leadership role with significant organizational impact