Director Patient Financial Services | Full Time | Day

China Reform Holdings Corporation; Concord (NH); On-site; USD 110,000 - 170,000; Full time

Job summary

Concord Hospital in Concord, NH is seeking a Director PFS who will oversee Billing, Collections, Customer Service and Cash Application. This leader will manage Accounts Receivable, drive performance metrics, and align processes with industry changes to optimize cash flow.

The role requires a Bachelor's degree in Healthcare Administration or related field and at least 5 years of revenue cycle leadership in an acute care setting, with deep payer and regulatory knowledge and strong communication

Qualifications

• Minimum 5 years demonstrated leadership experience in billing/collections in acute care hospital setting.
• Extensive knowledge of government and commercial payer requirements to ensure accurate and compliant charging and billing of hospital inpatient, outpatient, surgical and ancillary services.
• Excellent interpersonal and communication skills and the ability to interact effectively with all levels within the organization.
• Mastery of hospital revenue cycle operations.
• Knowledge of reimbursement methodologies.
• Knowledge of regulatory publications, how to access and interpret.
• Excellent analytical, organizational, and research skills required.

Responsibilities

• Oversee Billing, Collections, Customer Service and Cash Application units.
• Operate and manage Accounts Receivable; coordinate daily activities related to planning, implementing and maintaining all functions pertinent to PFS area.
• Meet Performance goals to include cash, A/R Days, production by area, and denial reduction.
• Monitor changes in the healthcare industry impacting billing and collection efforts for the organization.

Skills

Leadership

Billing & Collections

Interpersonal Skills

Regulatory Knowledge

Analytical Skills

Education

Bachelor's degree in Healthcare Administration/Business/Finance

Job description

Summary

Working under the supervision of the Administrative Director of Revenue Cycle, the Director PFS has direct oversight for the Billing, Collections, Customer Service and Cash Application units.
Responsible for operation and management of the Accounts Receivable. Coordinate the daily activities related to the planning, implementing and maintaining all functions pertinent to PFS area. Meet Performance goals to include cash, A/R Days, production by area, and denial reduction. Monitor changes in the healthcare industry impacting billing and collection efforts for the organization.

Education

Bachelor's degree in Healthcare Administration, Business Administration, Finance, or a related field preferred. Equivalent combination of education and significant progressive revenue cycle leadership experience will be considered.

Certification, Registration, and Licensure

None

Experience

• A minimum of 5 years demonstrated leadership experience in billing and/or collections in acute care hospital setting.
• Extensive knowledge of government and commercial payer requirements to ensure accurate and compliant charging and billing of hospital inpatient, outpatient, surgical and ancillary services.
• Excellent interpersonal and communication skills and the ability to interact effectively with all levels within the organization.
• Mastery of hospital revenue cycle operations.
• Knowledge of reimbursement methodologies.
• Knowledge of regulatory publications, how to access and interpret.
• Excellent analytical, organizational, and research skills required.

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.

Know Your Rights: Workplace Discrimination is Illegal. Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.

Additional Job Description

The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Dictionary of Occupational Titles Material Handling Classification is SEDENTARY. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull less than 10 pounds, and occasionally lift, carry or push/pull up to 10 pounds.

The employee is frequently required to do repetitive motion, hear, perform activities that require fine motor skills, reach, sit, speak, and walk. The employee is occasionally required to bend, drive, squat, and stand.

Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.

The noise level in the work environment is usually quiet.