Director, Patient Care Services - Operations

Sentara Healthcare Inc; Williamsburg (VA); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Sentara Williamsburg Regional Medical Center is seeking a Director of Patient Care Services to lead, direct and manage high-performance teams with accountability for operations, quality, and customer service across assigned departments and product lines.

You will drive patient care excellence, oversee staffing, budget, and performance improvement initiatives and partner with Magnet-recognition programs to sustain nursing excellence in a busy regional hospital.

Qualifications

• Masters level degree required.
• Minimum 5 years related experience.
• Acute care experience.
• Operations experience.
• Leadership experience.

Responsibilities

• Directs and manages high-performance patient care teams.
• Oversees operations, quality, and patient satisfaction for assigned departments.
• Ensures nursing excellence and adherence to Magnet recognition standards.

Skills

Leadership

Operations management

Acute care experience

Staff development

Education

Masters Level Degree

Job description

Overview

The Director of Patient Care Services leads, directs and manages high performance teams with accountability for operations, quality, customer service and success of assigned departments and product lines.

Sentara Williamsburg Regional Medical Center is a 145-bed facility featuring the latest healthcare technologies, serving Williamsburg and the surrounding community. The hospital is a Certified Primary Stroke Center and STEMI Center and offers a full range of medical care from emergency heart catheterization to all-inclusive maternity care where patients may stay in one room, as well as a Gold Level Geriatric ER. Sentara Williamsburg Regional Medical Center provides advanced imaging and "smart" operating rooms. The hospital has achieved Magnet® recognition, the nation’s high honor for excellence in nursing. It is one of the few hospitals in the nation that has achieved a consecutive Leapfrog A safety rating.

Education

• Masters Level Degree (Required)

Experience

• 5 years minium of related experience:


• Acute care experience


• Operations experience


• Leadership experience