Director, Operations - Performance Specialty Meat & Seafood

Performance Food Group (New); United States; On-site; USD 180,000 - 240,000; Full time

Job summary

Performance Foodservice, a PFG broadline distributor, seeks a Director of Operations for Performance Specialty Meat & Seafood to lead profitability, safety, and service across the network.

You will standardize practices, collaborate with finance and supply chain, and drive capacity, throughput, and cost improvements while ensuring industry-leading food safety and quality standards.

Qualifications

• Bachelor's degree in Business, Sales, Marketing, Supply Chain, or a related field required
• Food safety regulations and compliance requirements.
• Financial and operational analysis.
• Labor management and workforce planning.
• Inventory optimization and forecasting.
• Capital planning and project management.
• ERP, WMS, and operational reporting systems
• Results-oriented and strategic thinker.
• Strong accountability and execution focus.
• Clear, concise, and influential communicator.
• Customer-focused and service-oriented leader.
• Collaborative relationship builder.
• Strategic and principled leadership approach.
• Coach, mentor, and talent developer.
• Financially astute and data-driven decision maker.
• Growth-focused business mindset

Responsibilities

• Develop and execute operational strategies across the Specialty Meat & Seafood network for profitable growth.
• Lead standardized execution across processing and distribution facilities.
• Direct performance to meet budgets and profitability while improving labor productivity and yields.
• Partner with Finance to monitor metrics and justify capital investments.
• Ensure compliance with USDA, FDA, HACCP, SQF, OSHA, and company policies.
• Establish and continuously improve QA, food safety, and audit programs.
• Oversee inventory strategies to optimize availability and reduce spoilage.
• Collaborate across Supply Chain, Procurement, Sales, Finance, and operations leadership.
• Utilize analytics and KPI reporting to improve visibility and throughput.
• Evaluate capacity and develop short- and long-term expansion plans.
• Lead strategic projects, acquisitions, integrations, and consolidations.
• Provide leadership, coaching, and performance management for ops leaders.
• Provide feedback on BizChat.
• Performs other duties as assigned.
• Complies with all policies and standards.

Skills

Leadership

Strategic planning

Financial analysis

Operational excellence

Cross-functional collaboration

People development

Education

Bachelor's in Business, Supply Chain, or related field

MBA preferred

Tools

ERP systems

WMS

Operational reporting tools

Job description

Company Description:

Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

Job Description:

We Deliver the Goods:

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more


• Growth opportunities performing essential work to support America's food distribution system


• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Purpose

The Director, Operations - Performance Specialty Meat & Seafood leads operational performance across the specialty protein network, ensuring excellence in meat and seafood processing, inventory management, product quality, food safety, customer service, profitability, and continuous improvement. This position partners with Operating Companies, Specialty Leadership, Supply Chain, Sales, Finance, Procurement, and facility leadership to develop and execute operational strategies that improve service levels, optimize throughput, increase productivity, reduce costs, and support profitable growth while maintaining industry-leading food safety and quality standards.

Major Functional Responsibilities

• Develop and execute operational strategies that support profitable growth, capacity optimization, productivity improvement, and customer service objectives across the Specialty Meat & Seafood network, including embedded cut shops.


• Lead and standardize operational execution across processing and distribution facilities by implementing best practices, performance standards, and continuous improvement initiatives.


• Direct operational performance to achieve budget, operating profit, EBITDA, return-on-sales, and other financial objectives while identifying opportunities to improve labor productivity, yields, and expense management.


• Partner with Finance to monitor operating metrics, evaluate performance trends, implement corrective actions, and develop business cases supporting capital investments and operational improvement projects.


• Ensure compliance with all food safety, quality, regulatory, and workplace safety requirements, including USDA, FDA, HACCP, SQF, OSHA, and company policies.


• Establish, monitor, and continuously improve quality assurance, food safety, and audit programs that protect product integrity, customer confidence, and regulatory compliance.


• Oversee inventory management strategies that optimize product availability, inventory accuracy, fill rates, and service levels while reducing spoilage, shrink, and excess inventory.


• Collaborate with Supply Chain, Procurement, Sales, Finance, Operating Companies, and facility leadership to align operational priorities with business objectives and customer requirements.


• Utilize operational analytics, KPI reporting, and technology solutions to improve visibility, efficiency, throughput, productivity, and overall operational performance.


• Evaluate facility capabilities, processing capacity, and network optimization opportunities, and develop short- and long-term capacity plans that support business growth.


• Lead operational assessments, strategic projects, acquisitions, integrations, expansions, and consolidation initiatives to strengthen network performance and scalability.


• Provide leadership, coaching, talent development, succession planning, and performance management for operations leaders while fostering a culture of accountability, collaboration, continuous improvement, and high performance.


• Provide feedback on BizChat


• Performs other duties as assigned


• Complies with all policies and standards

Benefits:

Click Here for Benefits Information

Qualifications:

• Bachelor's degree in Business, Sales, Marketing, Supply Chain, or a related field required


• Food safety regulations and compliance requirements.


• Financial and operational analysis.


• Labor management and workforce planning.


• Inventory optimization and forecasting.


• Capital planning and project management.


• ERP, WMS, and operational reporting systems


• Results-oriented and strategic thinker.


• Strong accountability and execution focus.


• Clear, concise, and influential communicator.


• Customer-focused and service-oriented leader.


• Collaborative relationship builder.


• Strategic and principled leadership approach.


• Coach, mentor, and talent developer.


• Financially astute and data-driven decision maker.


• Growth-focused business mindset

Preferred qualifications:

• Master's Degree/MBA


• Experience within foodservice distribution and specialty protein operations.


• Knowledge of portion cutting, further processing, fresh meat, seafood, and value-added protein operations.


• Lean Six Sigma certification.


• Multi-site leadership experience in a national or regional operating network.


• Experience supporting rapid growth and operational scale initiatives.

EEO Statement:

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.