Director Operations Logistics

Knight Transportation Inc.; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

Knight Transportation Inc. is seeking a Director of Ops Logistics, responsible for leading logistical operations and ensuring exceptional service levels. Candidates should have significant experience in logistics operations, demonstrate problem-solving abilities, and excel at motivating teams. This on-site role is based at the Corporate Headquarters in North Phoenix, Arizona.

Benefits

401(K)

Medical, Dental, Vision Insurance

Paid Time Off

Employee Stock Purchase Plan

Potential bonus pay based on company performance

Qualifications

• 7+ years related experience in logistics operations required.
• Previous experience in Logistics/Brokerage industry.
• Must possess excellent problem finding and solving skills.

Responsibilities

• Provide operational leadership and management for KNX Logistics.
• Ensure satisfactory return to shareholders and develop logistics leaders.
• Manage productivity and profitability of Logistics accounts.

Skills

Problem Solving

Team Motivation

Education

Bachelor's degree

Master's degree

Job description

Join Knight-Swift Logistics as the Director of Ops Logistics.

On-site position based at our Corporate Headquarters in North Phoenix, Arizona

What we offer:

• Competitive starting salary commensurate with experience and geographic location.
• Potential bonus pay based on company performance.
• Opportunities to volunteer and give back to local communities.
• Comprehensive Benefits Package which includes:
  • 401(K)
  • Medical, Dental, Vision, Disability, Supplemental and Life Insurance
  • Paid Time Off
  • Employee Stock Purchase Plan

Job Responsibilities: What you will do

Provide operational leadership and management for KNX Logistics, yielding operational excellence to its customers.

• Provide management and leadership to ensure satisfactory return to shareholders; manage, develop and lead logistics leaders in establishing and maintaining a superior work environment, ensuring the coordination and balance of orders and carriers.
• Build relationships of trust and cooperative learning across Swift Logistics and Swift Transportation.
• Train, develop and direct the management of information ensuring all operational systems and Standard Operating Procedures (SOPs) are continuously reviewed, evaluated and enhanced. Create an environment where problem finding is encouraged and problem solving is everyone's purpose.
• Ensure that management staff is available and trained to provide exceptional customer service and control costs.
• Ensure that logistics operations is developing personnel and communicating government regulations where required.
• Work with the management on hiring the workforce, setting and measuring goals and objectives, and review weekly and monthly reporting for Key Performance Indicators (KPI).
• Ensure that the logistics company meets the highest possible service levels by managing commitments, working directly with the sales force in the development of new and current business, and working directly with customers to ensure service levels meet customer requirements.
• Manage the productivity and profitability of the Logistics accounts by crafting and implementing specific growth plans, controlling costs, monitoring billing processes and maximizing account profitability.
• Develop and implement effective customer and employee onboarding, retention plan, growth plans.
• Improve data integrity (ISO) in all processes and systems by periodic review of processes, flow charts and process maps.
• Proactively work to assist others in achieving the organization's objective.

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Qualifications: What you need to bring

• 7+ years related experience in logistics operations required.
• Previous experience in Logistics/Brokerage industry required.
• Bachelors or equivalent combination of education and/or experience required.
• Masters degree preferred.
• Must possess excellent problem finding and solving skills.
• Must be able to motivate and inspire team members to be responsible and proactive to internal and external customer needs and requests.
• Must be able to transfer knowledge to others.
• Must be able to develop and implement methods and practices which yield exceptional service, profitability and results.

Work with the Industry Leader!

As the most profitable and fastest growing truckload carrier, we are driven to innovate the transportation industry. Knight is a career destination for passionate and talented people seeking growth and opportunity with an industry leader.

What do we live by? The answer is simple…OUR PEOPLE! Knight Transportation is powered by people. We are committed to a culture of high expectations and exceptional performance. At Knight, we hire good teammates who share our values, unselfishly take personal accountability for results, and bring innovative ideas to the table. Our people are passionate about continual learning, display honesty and mutual respect, and give their best every day.

Join our Knight Family as we offer results-driven people a place to make a difference in a stable and maturing industry.

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.