Director, Operations

Flex; Salt Lake City (UT); On-site; USD 150,000 - 210,000; Full time

Job summary

Flex seeks a Director of Operations in Salt Lake City to lead day-to-day manufacturing and logistics, ensuring production, delivery in full, on time and to specification while optimizing costs. This role demands strategic leadership across shifts, with accountability for P&L and operational excellence.

Reporting to the General Manager, you will own financial goals, drive NPI programs from concept to delivery, and partner with executives to meet customer needs and company objectives in a dynamic

Qualifications

• Bachelor’s degree in a related field; MBA preferred.
• 10+ years of industry experience, with at least 3–5 years in a Director of Production and Operations role.
• Extensive experience overseeing operations across all three shifts.
• Strong background in P&L management.
• Ability to influence senior leadership, executives, and key clients.
• Hands-on experience with NPI (New Product Introduction).

Responsibilities

• Guarantee production, delivery in full, on time and in specifications, as required by customers.
• Define operational financial goals.
• Operational business experience including a successful performance track record managing staff and P&L.
• Establish and communicate Business Unit goals and assignments.
• Define and execute operational programs in line with strategic plans and annual operating goals.
• Meet with Executive Business at least monthly to review KOIs.
• Attend quarterly business reviews with key customers.
• Partner with other business to establish strategic plans and goals.
• Direct and control activities on purchasing, production control, planning, manufacturing engineering, test engineering, maintenance, manufacturing and logistics.
• Implement HR strategies to recruit and retain a qualified and motivated workforce.

Skills

P&L management

Leadership

NPI experience

Cross-functional collaboration

Strategic planning

Sales development

Education

Bachelor’s degree in related field

MBA preferred

Job description

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Flex intends to spin off its Cloud and Power Infrastructure segment into a new, independent publicly traded company, Axiom, with the spin planned for Q1 2027. If the intended spin occurs, this role will support Axiom, a company focused on critical digital infrastructure and delivering end-to-end power and thermal management solutions for AI data centers and other mission‑critical applications.

To support our extraordinary team who build great products and contribute to our growth, we’re looking to add a Director, Operations located in Salt Lake CIty, UT.

Reporting to the General Manager the Director, Operations who is in charge of managing day-to-day operations and core functions of operations to achieve and maintain operational excellence.

What a typical day looks like:

• Guarantee production, delivery in full, on time and in specifications, required by customers, at the most cutthroat cost.
• Define operational financial goals.
• Operational business experience including a successful performance track record managing staff and P&L.
• Establish and communicate Business Unit goals and assignments.
• Define and execute operational programs in line with strategic plans and annual operating goals.
• Meet with Executive Business at least monthly to review and evaluate KOI's.
• Attend quarterly business reviews with key customers.
• Partner with other business to establish strategic plans and goals.
• Direct and control the activities on purchasing business, production control, planning, manufacturing engineering, test engineering, maintenance, manufacturing and logistics.
• Implement appropriate HR strategies and actions to recruit and retain a qualified and motivated workforce.

The experience we’re looking to add to our team:

• Bachelor’s degree in a related field; an MBA is preferred.
• 10+ years of industry experience, with at least 3 -5 years in a Director of Production and Operations role.
• Extensive experience overseeing operations across all three shifts.
• Strong background in P&L management, with demonstrated financial acumen.
• Ability to effectively influence senior leadership, executives, and key clients. Hands-on experience with NPI (New Product Introduction), guiding new customer programs from concept through successful execution and delivery.
• Strong sales development capabilities and excellent operational and financial management skills. Client-focused with the ability to communicate and collaborate effectively to meet technical and operational needs.

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).