Director - Operations

Wesco; Harrisburg (Dauphin County); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Wesco, headquartered in the United States, seeks a Director of Operations to oversee the performance of operational functions across multiple remote distribution centers. You will provide strategic leadership to optimize business performance, service, productivity, and quality, partnering with Sales, Supply Chain, and all business units to drive continuous improvement.

Responsibilities include guiding staff development, leading teams to achieve targets, applying LEAN methodologies, and

Qualifications

• LEAN mindset expected to drive continuous improvement.
• Experience leading distributed/remote locations and teams.
• Strong strategic planning and resource allocation skills.
• Data analytics proficiency to monitor performance metrics.

Responsibilities

• Manage operations to improve efficiency and productivity.
• Guide hiring, talent development, and staff management.
• Lead a team to meet objectives, customer excellence plans, and performance targets.
• Drive LEAN initiatives to enhance efficiency, productivity and quality.
• Provide strategic and tactical leadership to meet corporate goals.
• Develop annual business plans and key activities.
• Implement and communicate operations strategies aligned with plans.
• Ensure SOPs, SOX controls, audits, and quality systems are followed.
• Collaborate with inventory leaders to meet region goals and budgets.
• Travel 25%–50% to oversee locations and initiatives.

Skills

LEAN mindset

Talent development

Strategic planning

Data analytics

Interpersonal skills

Communication

Decision making

Travel flexibility

Education

Bachelor's degree preferred

High School Diploma or equivalent

Job description

As the Director - Operations, you will be responsible for the performance of all operational functions of multiple remote locations. You will provide strategic leadership to meet and optimize established levels of business performance objectives, service, productivity, and quality. You will partner with leaders across Sales, Supply Chain, Operations, and all business units to drive continuous improvement.

Responsibilities

• Manages operations with an objective to improve operational efficiency and increase productivity.
• Provide guidance on hiring, developing talent, and managing staff.
• Leads a team to ensure objectives are met, including driving customer excellence plans, setting and managing performance targets, and employee performance management.
• Drives LEAN methodologies to improve efficiency, productivity, and quality.
• Provides strategic and tactical leadership to achieve corporate goals.
• Develops annual business plans and identifies key activities and priorities.
• Implements and communicates operational strategies and solutions consistent with business plans.
• Ensures compliance with standard operating procedures, policies, internal audit control, Sarbanes-Oxley controls, and business management quality system planning.
• Partners with inventory leaders to ensure region inventory needs and goals are met.
• Sets and monitors operational budgets.
• Provides guidance to ensure business continuity and recovery plans are met.
• Ensures operational policies and procedures are appropriate to business.

Qualifications

• High School Degree or equivalent required; Bachelors' preferred
• 7-10 years of operation leadership experience in distribution center facilities
• 5+ year's managing varied organizations development projects and programs
• 3+ years' managing varied organizations development projects and programs
• LEAN yellow belt certification
• Ability to execute a LEAN mentality in a distribution/warehouse environment
• Business and management principles, including strategic planning and resource allocation
• Strategic thinking skills and ability to work with senior management and regional teams
• Ability to identify external resources, develop, and manage relationships with vendors and other external and internal service providers
• Strong interpersonal and communication skills
• Strong decision making, analytical, and problem-solving skills.
• Working knowledge of data analytics and performance and operation metrics
• Ability to travel 25% - 50%

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