Director of Workforce Development & Community Impact

St Francis House; Boston (MA); Hybride; USD 106 000 - 117 000; Plein temps

Avantages offerts par ce poste

Hybrid work schedule

Generous paid time off

Retirement benefits

Résumé du poste

St. Francis House in Boston seeks an experienced Director of Workforce Development to lead a $1.4 million operation and an 11-member team.

The role reports to the Vice President of Programs & Services and focuses on building coordination across programs, securing public contracts, and shaping growth through partnerships. Ideal candidate brings five+ years in workforce development leadership, strong budget and contract management, and a data-informed approach to outcomes.

Qualifications

• Five+ years of progressive leadership in workforce development.
• Strong knowledge of employment readiness, training, placement, and retention; familiarity with WIOA, MassHire, career centers, and related workforce systems strongly preferred.
• Strong people leadership skills, including coaching and developing staff, encouraging teamwork, setting clear expectations, building trust, and fostering accountability.
• Experience working with people facing homelessness or other significant barriers to employment and integrating supportive services, such as behavioral health, recovery, and housing, into employment programs.
• Experience with budget management, public contracts, funders, data, and performance measurement.
• Bachelor’s degree in social work, public health, public administration, vocational rehabilitation, or a related field; master’s degree preferred.

Responsabilités

• Lead the department’s Workforce Development strategy across MAP and Employment Services, aligning programs around shared goals, and ensuring effective coordination and accountability.
• Lead, coach, and develop a multi-disciplinary team, including direct supervision of MAP and Employment Services Managers, Wellness and Life Skills Coach, and Program Assistant.
• Oversee a $1.4 million budget that braids federal, state, city, and philanthropic funding, with responsibility for compliance, reporting, renewals, and quality assurance, working closely with SFH's finance and contracts teams.
• Serve as a member of SFH's leadership team, contributing to organization-wide planning and decision-making while maintaining a visible, hands-on presence in program operations.
• Establish clear performance goals and measures for employment, income, retention, program quality, and participant outcomes, and use the data to drive continuous improvement.
• Build and sustain strategic relationships with training providers, recovery and housing nonprofits, funders, and other community partners, and identify opportunities for collaboration, funding, and program models.
• Deepen employer engagement and develop workforce pathways that respond to labor market demand and lead to sustainable employment and career advancement.
• Ensure programs reflect SFH's person-centered, recovery-oriented, and trauma-informed Philosophy of Care.

Connaissances

Leadership

Budget management

Staff development

Partnership building

Data-driven decision making

Program management

WIOA knowledge

Formation

Bachelor’s degree in related field

Master’s degree preferred

Description du poste

St. Francis House in Boston seeks an experienced Director of Workforce Development to lead a $1.4 million operation and an 11-member team.

The role reports to the Vice President of Programs & Services and focuses on building coordination across programs, securing public contracts, and shaping growth through partnerships. Ideal candidate brings five+ years in workforce development leadership, strong budget and contract management, and a data-informed approach to outcomes.