Director of Workday Sustainment & Optimization

Dallas College; Mesquite (TX); On-site; USD 105,000 - 128,000; Full time

Job summary

Dallas College is seeking a Senior Director of Workday Support Services to oversee sustainment and continuous improvement of a multi‑module Workday environment. You will collaborate with faculty, staff, and IT partners to drive technical solutions, optimize processes, and ensure data integrity across the enterprise.

You will lead upgrades, testing, and release cycles, translate business requirements into Workday configurations, and mentor teams in Agile and Lean practices to deliver high‑quality

Qualifications

• Bachelor's degree required; Workday experience preferred.
• Proven leadership in ERP or enterprise software.
• Experience with Workday, Agile, and cross‑functional projects.
• Certification in Scrum/Lean Sigma is highly desired.

Responsibilities

• Lead sustainment and support of the multi‑module Workday system.
• Coordinate analysis, configuration, and upgrades with stakeholders.
• Act as escalation point for Workday issues and timelines.
• Guide planning, testing, and release cycles for bi‑annual updates.
• Promote continuous improvement and documentation across teams.

Skills

Leadership

Strategic thinking

Cross‑functional collaboration

Problem solving

Agile experience

Process improvement

Education

Bachelor's Degree

Workday certification

Scrum Master certification

Lean Six Sigma Green Belt

Tools

Workday

Job description

Dallas College is seeking a Senior Director of Workday Support Services to oversee sustainment and continuous improvement of a multi‑module Workday environment. You will collaborate with faculty, staff, and IT partners to drive technical solutions, optimize processes, and ensure data integrity across the enterprise.

You will lead upgrades, testing, and release cycles, translate business requirements into Workday configurations, and mentor teams in Agile and Lean practices to deliver high‑quality