Operations & Process Improvement Lead (On-site)

Dallas College; Dallas (TX); On-site; USD 51,000 - 62,000; Full time

Job summary

Dallas College in Dallas, TX is seeking a collaborative operations professional to support the day-to-day functions of a department. You will help plan, coordinate, and improve processes while partnering with colleagues across the college to deliver exceptional service and results.

This role suits someone who thrives in a dynamic environment, can manage multiple priorities, and is committed to supporting students, employees, and the Dallas College community.

Qualifications

• Associates degree plus three years of related experience.
• Official transcripts are required.
• Must possess a current driver's license.
• Bilingual or multilingual preferred.

Responsibilities

• Support the planning, coordination, and operational success of a department, division, or functional area.
• Help develop, implement, and maintain effective business processes, procedures, and policies.
• Assist with establishing and carrying out administrative programs, initiatives, and strategic priorities.
• Collaborate with internal and external stakeholders to provide outstanding customer service.
• Monitor emerging trends and opportunities for innovation and improvement within area of expertise.
• Coordinate and support projects to ensure goals are achieved within timelines and budgets.
• Prepare, maintain, and analyze reports and other documentation for departmental operations.
• Assist leadership with tracking progress toward strategic objectives and reporting outcomes.

Skills

Organizational skills

Communication skills

Customer service

Multitasking

Process improvement

Report preparation

Education

Associates degree

Job description

Dallas College in Dallas, TX is seeking a collaborative operations professional to support the day-to-day functions of a department. You will help plan, coordinate, and improve processes while partnering with colleagues across the college to deliver exceptional service and results.

This role suits someone who thrives in a dynamic environment, can manage multiple priorities, and is committed to supporting students, employees, and the Dallas College community.