Director of Undergraduate Admissions

The University of North Carolina at Greensboro; Greensboro (NC); On-site; USD 95,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Job summary

The University of North Carolina at Greensboro seeks a Director of Undergraduate Admissions to lead strategic and operational management of the undergraduate admissions function, guiding recruitment, processing, and admission decisions to support enrollment goals.

Responsibilities include overseeing transfer credit articulation, managing admissions systems and data use, and leading a team serving first-time, transfer, and other undergraduates while promoting access and student success.

Qualifications

• Master's degree required.
• 7–10 years of progressively responsible experience in an admissions office.
• Experience supervising and developing professional staff and managing complex operations.
• Experience with CRM technology and student information systems; Banner experience preferred.
• Demonstrated ability to use enrollment data to inform strategy and improvements.
• Excellent interpersonal, organizational, and public speaking skills; collaborative leadership and commitment to equity and inclusion.

Responsibilities

• Provide strategic leadership and oversight for undergraduate admissions functions.
• Develop and execute recruitment and admissions strategies.
• Oversee application processing and admission decisions.
• Manage transfer credit articulation operations and admissions workflows.
• Ensure effective use of technology, data, and communications throughout the enrollment lifecycle.
• Lead a team of admissions professionals serving various student populations.

Skills

Interpersonal skills

Organizational skills

Public speaking

Collaborative leadership

Equity and inclusion

Education

Master's degree

Tools

Banner

Slate CRM

Student information systems

CRM technology

Job description

Posting Details

Position Information

Position Number

013462

Functional Title

Director of Undergraduate Admissions

Position Type

Administration - Staff

Position Eclass

EP - EHRA 12 mo leave earning

University Information

Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

The Office of Undergraduate Admissions is responsible for identifying, cultivating, and recruiting potential applicants for admission as traditional first-time freshmen, transfers, former students, and nontraditional adults; collecting and evaluating credentials; making decisions regarding individuals' candidacies for admission to UNCG; positively affecting admitted student decisions to matriculate to the University. The Office of Undergraduate Admissions serves as a major public relations arm of the institution and helps to shape a positive image of the University through its interaction with parents, prospective students, high school and college counselors, alumni, and other external agencies. The Office of Undergraduate Admissions communicates to the public the academic, programmatic, and developmental offerings that UNCG provides for its students. Through its activities, the Office of Undergraduate Admissions supports the University's enrollment goals as they pertain to new traditional and nontraditional undergraduates.

Position Summary

The Director of Undergraduate Admissions provides strategic leadership and operational oversight for the University's undergraduate admissions functions, supporting institutional enrollment goals and priorities. Reporting to the Associate Vice Chancellor for Enrollment Management, the Director is responsible for developing and executing comprehensive recruitment and admissions strategies, overseeing application processing and admission decisions, managing transfer credit articulation operations, and ensuring the effective use of technology, data, and communications throughout the enrollment lifecycle. The Director leads a team of admissions professionals responsible for first-year, transfer, former, second degree and other undergraduate student populations, ensuring efficient operations, consistent application of admissions policies, and a high-quality experience for prospective students and families. The position oversees recruitment planning, community college partnerships, admissions communications, customer service, and the management of admissions systems and workflows.

Working collaboratively with Enrollment Management leadership, academic units, and campus partners, the Director translates institutional enrollment priorities into actionable strategies, evaluates performance and operational effectiveness, and implements initiatives that strengthen recruitment, access, student success, and enrollment outcomes.

The Director also represents the University with external constituents and ensures that undergraduate admissions operations remain responsive to evolving institutional priorities, UNC System initiatives, and state and federal requirements.

Minimum Qualifications

Specialized Knowledge, Education and Experience Required:

• Master's degree.
• Seven to ten years of progressively responsible experience in an admissions office.
• Experience supervising and developing professional staff and managing complex operations.
• Experience with CRM technology and student information systems; Banner experience preferred.
• Demonstrated ability to use enrollment data to inform strategy and operational improvements.
• Excellent interpersonal, organizational, and public speaking skills; collaborative leadership and commitment to equity and inclusion

Preferred Qualifications

• Experience with Slate CRM and admissions workflow automation.
• Experience overseeing transfer credit articulation or transfer admissions operations.
• Experience implementing institutional or university-system enrollment initiatives.
• Experience leading cross-functional process improvements and managing departmental budgets.

Recruitment Range

Commensurate with experience

Org #-Department

Undergraduate Admissions - 10202

Job Open Date

10/28/2026

Open Until Filled

Yes

FTE

1.000

Type of Appointment

Permanent

Number of Months per Year

12

FLSA

Exempt