Director of Training & Systems Excellence

CA Mgmt; Phoenix (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

CA Mgmt is seeking a Director of Training & Systems to lead the development and implementation of training programs that build operational knowledge within the organization. This senior leadership role involves overseeing staff training, developing policy documentation, and driving technology adoption. The ideal candidate has over 5 years of experience in training and development, exceptional communication skills, and a strong background in managing change effectively. This is a builder's role, requiring someone who thrives in a dynamic environment.

Qualifications

• 5+ years of experience in training and development or related functions.
• Experience in managing teams and developing training programs.
• Strong written and verbal communication skills.

Responsibilities

• Build and improve training programs for all staff levels.
• Draft and communicate company policies and employee handbook.
• Monitor KPIs related to system utilization and efficiency.

Skills

Leadership and people management skills

Communication skills

Change management

Training program development

Technology adoption

Education

Bachelor's degree in Business Administration or related field

Tools

Learning Management Systems

AppFolio

Yardi

Grace Hill

Job description

CA Mgmt is seeking a Director of Training & Systems to lead the development and implementation of training programs that build operational knowledge within the organization. This senior leadership role involves overseeing staff training, developing policy documentation, and driving technology adoption. The ideal candidate has over 5 years of experience in training and development, exceptional communication skills, and a strong background in managing change effectively. This is a builder's role, requiring someone who thrives in a dynamic environment.