Director of Training & Systems Enablement

Chamberlin + Associates | Real Estate Management; Phoenix (AZ); On-site; USD 80,000 - 120,000; Full time

Job summary

Chamberlin + Associates | Real Estate Management is seeking a Director of Training & Systems in Phoenix, Arizona. This senior leadership role requires expertise in training program development and technology adoption. The ideal candidate will have over 5 years of progressive experience in training and development, strong leadership skills, and exceptional communication abilities. The Director will build and sustain the operational knowledge infrastructure, driving measurable performance improvement and ensuring effective technology use across property management operations.

Qualifications

• 5+ years of experience in training and development.
• Experience developing training programs that drive measurable performance.
• Strong communication skills for delivering content across all levels.

Responsibilities

• Build and implement training programs for all staff levels.
• Oversee Learning Management System administration and content development.
• Evaluate training effectiveness and adjust programs accordingly.
• Track training completion rates and system adoption metrics.

Skills

Training program development

Leadership

Change management

Communication skills

Education

Bachelor's degree in Business Administration or related field

Tools

Learning Management Systems

AppFolio

Yardi

Job description

Chamberlin + Associates | Real Estate Management is seeking a Director of Training & Systems in Phoenix, Arizona. This senior leadership role requires expertise in training program development and technology adoption. The ideal candidate will have over 5 years of progressive experience in training and development, strong leadership skills, and exceptional communication abilities. The Director will build and sustain the operational knowledge infrastructure, driving measurable performance improvement and ensuring effective technology use across property management operations.