Director of Technology & Information Systems

Crisp Recruit; St. Louis (MO); On-site; USD 150,000 - 210,000; Full time

Job summary

Law Firm in St. Louis, MO seeks a Director of Technology & Information Systems to transform its technology landscape and support strategic leadership.

The role focuses on aligning IT with business goals, managing on-site operations, and guiding partnerships with external IT providers to optimize efficiency. The candidate will drive data quality, reporting, and process improvements across multiple departments while maintaining robust security and documentation standards.

Qualifications

• Strong leadership and cross-functional team guidance.
• Experience with data quality, reporting infrastructure and dashboards.
• Proficiency with SmartAdvocate or similar legal case management systems.
• Skilled in navigating organizational change to improve efficiency.
• Analytical, proactive problem solving with process improvement focus.

Responsibilities

• Oversee databases, hardware, software; ensure effective deployment across locations.
• Identify opportunities to improve workflows and automate within the firm's software platforms.
• Lead data quality, reporting infrastructure and dashboards for visibility into intake, marketing, operations and performance.
• Partner with outsourced IT provider for transparency, documentation, redundancy, security and accountability.
• Troubleshoot employee technology issues onsite; provision laptops and equipment.
• Create and maintain technology policies, procedures, and hardware standards.

Skills

Leadership

Data Systems

SmartAdvocate

Change Management

Problem Solving

Tools

IT Infrastructure

External IT Provider Coordination

Job description

Director of Technology & Information Systems

St. Louis, MO

Do you have a visionary mindset and a knack for transforming technology in a legal landscape?

Are you able to strike the perfect balance between strong technical skills and strategic leadership?

Can you optimize complex data systems to enhance efficiency and productivity within a dynamic law firm?

Is leading a team while managing relationships with external partners part of your technology success story?

Finalquestion:Whenfacedwithachallenge,doyougetexcitedorrunaway?

With a strong dedication to transforming personal tragedies into meaningful change, the firm has recovered over $5 billion in settlements for its clients. This commitment has earned the law firm a place among the most respected personal injury law firms, recognized continuously by U.S. News-Best Law Firms and other prestigious platforms.

The Law firm specializes in a range of practice areas, including motor vehicle accidents, personal injuries, medical negligence, and environmental disasters. The firm is driven by a mission to ensure justice, offering aggressive legal representation while prioritizing client welfare and community impact. The firm's ethos revolves around not just taking cases, but tackling causes to champion the rights of victims everywhere.

The law firm seeks a Director of Technology & Information Systems to oversee and transform its technological landscape. This vital role exists to enhance the firm's operational efficiency and support its mission to deliver exceptional legal services. As the firm expands its reach and impact, the Director will be pivotal in integrating technology solutions that streamline processes, improve workflows, and enhance data utilization. Beyond managing systems, the Director will help ensure a seamless technology experience for the legal team and clients, supporting efficient and effective firm operations. This is a fully onsite leadership role, reflecting the hands-on nature of the position and the need to directly support the firm's hardware, infrastructure, employees, and day-to-day technology operations.

What you'll do:

• SystemsManagement:Managedatabases,hardware,software,andensureeffectivetechnologydeploymentacrossmultiplelocations.
• WorkflowImprovement:Identifyopportunitiestoimproveworkflowsandautomationwithinthefirm'ssoftwareplatforms,especiallySmartAdvocate.
• Data&ReportingLeadership:Improvedataquality,reportinginfrastructure,anddashboardssoleadershiphasclearvisibilityintointake,marketing,operations,andperformance.Simplifydata-entryworkflowswhilepreservingtheinformationneededforaccuratereportinganddecision-making.
• Internal&ExternalTechnologyOversight:Leadtheinternaltechnologyfunctionwhilepartneringcloselywiththefirm'soutsourcedITprovidertomaintaintransparency,documentation,redundancy,security,andclearaccountabilityacrossthetechnologyenvironment.
• Hands-OnITSupport:Troubleshootemployeetechnologyissues,provisionlaptopsandequipment,supporthardwareanddesktopneedsonsite,andescalatemorecomplexissuestoexternaltechnologypartnerswhenappropriate.
• TechnologyStandards&Documentation:Buildandmaintaintechnologypolicies,procedures,hardwarestandards,systemdocumentation,andoperatingguidelines socriticalknowledgeisdocumented,transparent,andnotconcentratedwithanyoneindividual.

What we’re looking for:

• SmartAdvocate&DataSystems:SmartAdvocateexperienceisstronglypreferredandwouldbeasignificantadvantage.Candidatesshouldalsohavestrongdatabase,reporting,anddata-visualizationskillsandtheabilitytoquicklymastercomplexlegalsystems.
• LeadershipSkills:Excellentcommunicationskillswiththeabilitytoguidecross-functionalteamsandworkcollaborativelywithexternalpartners.
• ChangeManagement:Skilledinnavigatingresistanceandimplementingchangeinestablishedsystemstoimproveefficiencyandoutcomes.
• ProblemSolving:Strongtroubleshootingabilitiesandasolutions-orientedmindsetfocusedoncontinualprocessimprovement.

Why you should work here:

• LeadershipAccess:WorkdirectlywiththeCOO,playingakeyroleinstrategicdecision-makingandmodernizationefforts.
• AutonomyandImpact:Drivetechnologicaladvancementsthatshapethefirm'soperationsandclientservice.
• GrowthEnvironment:Joinateam-drivenculturewithopportunitiesforpersonalandprofessionaldevelopment.
• CommunityFocus:Contributetoafirmdedicatedtojusticeandcommunitywelfare,enhancingthelivesofclientsnationwide.
• RetirementPlans:Accessto401(k)retirementsavingsprograms.

Join as a Director of Technology & Information Systems and become a catalyst for change within a pioneering legal firm. With opportunities to innovate and lead, this role is critical in ensuring technological excellence and enhancing client outcomes. We invite passionate candidates who are ready to make an impact to apply and drive our technology vision forward.