Director of Technology Experience and Change Management

Clayton Homes (New); Irmo (SC); On-site; USD 120,000 - 170,000; Full time

Job summary

Mungo Homes seeks a Director of Technology Experience and Change Management to lead the people side of digital transformation. You will drive adoption of Microsoft 365, Copilot, SharePoint, Power Platform, and core systems, while shaping training and change programs that boost engagement and productivity across the organization.

Partner with senior leaders to align technology initiatives with business goals, measure adoption and ROI, and build a scalable network of Technology Champions who own

Qualifications

• Bachelor's degree from an accredited four-year college.
• Minimum five years leading technology adoption, digital transformation, or change initiatives.
• Experience building training programs and stakeholder communications.

Responsibilities

• Develop and execute enterprise technology adoption strategy.
• Lead organizational change for major technology initiatives.
• Champion exceptional employee technology experience across departments.
• Measure adoption, user satisfaction, ROI, and productivity improvements.
• Establish a network of Technology Champions and partner with executives.

Skills

Change management

Digital transformation

Employee experience

Leadership

Communication

Education

Bachelor's degree

5+ years related experience

Tools

Microsoft 365

Copilot

SharePoint

Power Platform

ERP

CRM

Job description

Mungo Homes, one of the Southeast's leading homebuilders, is seeking a Director of Technology Experience and Change Management to lead the people side of digital transformation. This role focuses on driving adoption of Microsoft 365, Copilot, SharePoint, Power Platform, and core business systems by creating exceptional employee technology experiences, leading change management efforts, and helping teams embrace new ways of working. Partnering across the organization, this leader will ensure technology investments deliver measurable business value through successful adoption, collaboration, and an employee-first approach.

Essential Duties and Responsibilities:

(performs other duties as assigned)

• Develop and execute our enterprise technology adoption strategy.
• Lead organizational change efforts for major technology initiatives.
• Champion an exceptional employee technology experience across every department.
• Drive adoption of Microsoft 365, Copilot, SharePoint, Power Platform, ERP, CRM, and other enterprise technologies.
• Build training programs, communication strategies, and digital learning experiences that inspire employees to embrace change.
• Establish a network of Technology Champions across the organization.
• Partner with executive leadership to align technology initiatives with business priorities.
• Measure technology adoption, user satisfaction, productivity improvements, and return on investment.
• Identify opportunities to simplify work, eliminate friction, and improve the employee experience.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Bachelor's degree from an accredited four-year college or university; and minimum five years related experience leading technology adoption, digital transformation, organizational change, employee experience, or business transformation initiative or equivalent combination of education and experience.

Computer Skills:

Experience with Microsoft 365, Microsoft Copilot, SharePoint, Power Platform, or similar enterprise platforms.

Certificates, Licenses, Registrations:

• Preferred: Change Management Certification, PMP, Microsoft certifications, or related credentials.

Business Unit - Mungo Homes

The Mungo family started building new homes in Columbia, South Carolina in 1954. With a track record of success based on quality, value, and stability, Mungo Homes builds new homes in ten markets throughout South Carolina, North Carolina, Georgia, and Virginia. In 2018, Mungo Homes proudly became part of the Clayton Properties Group family of companies; and still family-focused, Mungo Homes remains committed to the quality and innovation that has led to our success since 1954! Mungo Homes has a long tradition of improving the communities in which we build, and through the Mungo Homes Foundation provides economic, educational, health, housing, and emergency hardship support to charitable organizations. A portion of each home sold is invested in each local community. We don't hire people, we adopt them! We really want you to feel like you're part of the family when you work at Mungo Homes. And that's exactly what our Team Members say! At Mungo Homes, company culture is important to us: we believe that family and faith come first, and a healthy work-life balance is paramount.