Director of Systems Analysis & Business Process Improvement

University of South Florida; Tampa (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

University of South Florida is seeking a Systems Analysis and Business Process Management Director for BEESS in Tallahassee. The role provides leadership over systems analysis, business process improvement, and onboarding, ensuring compliance with DTI standards and IDEA/FERPA requirements.

The position supervises Systems Analyst staff, aligns with program objectives, and manages onboarding, security, documentation, and risk management across statewide initiatives.

Qualifications

• Bachelor's degree in business or related field; at least two years in business analysis or project management.
• Strong written and verbal communication skills; ability to plan meetings, work under pressure, and resolve user issues.
• Experience applying policy and compliance standards in technology and education contexts.

Responsibilities

• Provide direct supervision and operational oversight of Systems Analyst staff.
• Lead strategic, compliance, and risk management activities across BEESS initiatives.
• Oversee requirements analysis, system design, testing, implementation, and support.
• Oversee user onboarding and ensure standardized, secure access controls.

Skills

Data analysis

Stakeholder engagement

Project management

Agile Scrum

Onboarding

Policy compliance

Education

Bachelor's degree in business or related field

Tools

ShareFile

Job description

University of South Florida is seeking a Systems Analysis and Business Process Management Director for BEESS in Tallahassee. The role provides leadership over systems analysis, business process improvement, and onboarding, ensuring compliance with DTI standards and IDEA/FERPA requirements.

The position supervises Systems Analyst staff, aligns with program objectives, and manages onboarding, security, documentation, and risk management across statewide initiatives.