Director of Student Success & Admissions

University of Alabama at Birmingham; Birmingham (AL); On-site; USD 85,000 - 125,000; Full time

Job summary

University of Alabama at Birmingham is seeking a STUDENT AFFAIRS DIRECTOR to lead admissions, records, and student progressions for undergraduate and graduate programs. The role includes supervising staff, coordinating FERPA-compliant processes, and serving as a liaison with internal and external entities.

The position requires a Master’s degree with experience in higher education student services and proficiency with Salesforce CRM, AdobeSign, MS Access, and MS Excel.

Qualifications

• Bachelor's degree required; five years of related experience required.
• Master's degree; 3+ years in higher education student services; proficiency with Salesforce CRM, reports, student records, automation/workflows preferred.

Responsibilities

• Oversee admissions operations for SON undergraduate, graduate, doctoral, and non-degree programs.
• Serve as primary Salesforce CRM administrator and manage applicant data and interfaces (AdobeSign, MS Access, MS Excel).
• Direct student progressions and maintain confidentiality of student information per FERPA standards.
• Collaborate with faculty, program coordinators, and staff to develop programs and services for Student Success.

Skills

Mentoring

FERPA compliance

Leadership

Education

Bachelor's degree in related field

Master's degree in higher education or related field

Tools

Salesforce CRM

AdobeSign

MS Access

MS Excel

Job description

University of Alabama at Birmingham is seeking a STUDENT AFFAIRS DIRECTOR to lead admissions, records, and student progressions for undergraduate and graduate programs. The role includes supervising staff, coordinating FERPA-compliant processes, and serving as a liaison with internal and external entities.

The position requires a Master’s degree with experience in higher education student services and proficiency with Salesforce CRM, AdobeSign, MS Access, and MS Excel.