Director of Student Services & College Programs

Georgia 4-H; Athens (GA); On-site; USD 95,000 - 130,000; Full time

Job summary

University of Georgia in Athens seeks a Student Services Director to lead college-wide student services and academic program administration. You will establish consistent processes, service standards, and student-facing practices with program directors, coordinators, and central offices.

The role directs staff, coordinates recruitment and retention support, and shapes communications for degree programs and certificates across the College.

Qualifications

• Bachelor’s degree in a related field or equivalent plus 10 years of professional experience to include 3 years of supervisory experience.

Responsibilities

• Supervises designated advising staff supporting College departments and institutes. Establishes work priorities and service expectations; coordinates workload and coverage; provides coaching and professional development; completes performance management and personnel actions; and supports consistent student service delivery across academic units.
• Directs administrative support for student and program activities across degree programs, certificates, and minors. Partners with program directors/coordinators, academic units, and University offices to execute advising and student administrative processes related to degree progression. Serves as an escalation point for complex administrative issues.
• Coordinates student recruitment and retention support, College-wide student communications, and program information in collaboration with academic programs and appropriate College offices. Develops and distributes newsletters, deadline reminders, announcements, and other student-facing communications
• Organizes College-wide student events and engagement activities, including orientations, graduation, student organizations, and related activities. Coordinates with University offices as needed. On occasion represents College at campus, community, and professional events.
• Directs College administrative functions supporting academic programs and student services, including CAPA entries and approvals, related committees and working groups, and other special projects.

Skills

Leadership

Supervision

Student Services

Education

Bachelor’s degree

Job description

University of Georgia in Athens seeks a Student Services Director to lead college-wide student services and academic program administration. You will establish consistent processes, service standards, and student-facing practices with program directors, coordinators, and central offices.

The role directs staff, coordinates recruitment and retention support, and shapes communications for degree programs and certificates across the College.