Director of Student Orientation & Visit Experience

RiseMe; Kent (OH); On-site; USD 86,000 - 90,000; Full time

Job summary

Kent State University in Kent, Ohio is seeking a Director, University Orientation and Visit Experience to lead strategy, visioning, and evaluation of orientation and visit programs for new and prospective students and families.

The role reports to the AVP and Executive Director of Admissions, supervises staff, collaborates with colleges, and drives data‑driven decisions using the SLATE CRM to optimize visits and transitions to campus.

Qualifications

• Master's degree in higher education or a relevant field.
• Six years progressively responsible experience in admissions or new student orientation.

Responsibilities

• Lead strategy, visioning, and evaluation of orientation/visit programs for new and transfer students and families.
• Collaborate with colleges to use data-driven decisions on visitor events and scheduling.
• Develop assessment plans to evaluate the effectiveness of visit/orientation programs.
• Oversee use of the SLATE CRM to support visit and orientation activities.
• Provide leadership and supervision to staff (unclassified/classified, including graduate assistants).

Skills

Strategic leadership

Written & interpersonal communication

Data-driven decision making

Project management

Event management

Education

Master's degree in higher education or relevant field

Tools

SLATE CRM

Job description

Kent State University in Kent, Ohio is seeking a Director, University Orientation and Visit Experience to lead strategy, visioning, and evaluation of orientation and visit programs for new and prospective students and families.

The role reports to the AVP and Executive Director of Admissions, supervises staff, collaborates with colleges, and drives data‑driven decisions using the SLATE CRM to optimize visits and transitions to campus.