Director of Student Housing Facilities & Operations

Capstone On Campus Management Llc; Platteville (WI); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits

401K

Health insurance

Job summary

Capstone On-Campus Management (COCM) seeks a Director of Student Housing Facilities & Operations for Rountree Commons, UW-Platteville. Lead day-to-day facilities, budgets, maintenance, and staff to support 620 beds and residents.

The role reports to the Regional Vice President and requires collaboration with campus partners. Strong operational experience and in-office work Monday–Friday are expected, with a comprehensive benefits package included.

Qualifications

• 3–5 years in student housing operations or facilities management.
• Experience with budgets, payroll, AP and reporting.
• Strong communication and interpersonal skills.
• Proficiency with Microsoft Office and housing software.
• Ability to supervise staff and manage multiple priorities.

Responsibilities

• Supervise staff at multiple levels and maintain service standards.
• Oversee operating budgets, accounts payable and capital projects.
• Coordinate with campus partners, owners, auditors and COCM staff.
• Ensure daily facilities maintenance and manage vendor contracts.
• Participate in after-hours on-call rotation as needed.

Skills

Staff supervision

Communication skills

Budget oversight

Tools

Microsoft Office

Housing management software

Work order management systems

Job description

Director of Student Housing Facilities & Operations

Full Time Platteville, WI, US

Salary Range: $80,000.00 To $90,000.00 Annually

Job Title: Director of Student Housing Facilities & Operations

Reports To:Regional Vice President

Location: Rountree Commons Residence Hall at University of Wisconsin-Platteville

Compensation:$80,000-$90,000 per year (commensurate with experience) and a comprehensive benefits package

FLSA Status: Exempt

Summary

The primary responsibility of the Director of Facilities & Operations is to oversee and manage all day-to-day business and facility related functions for Rountree Commons, a 620-bed suite style facility owned by the UW-Platteville Real Estate Foundation located in Platteville, WI. Areas of responsibility include, but are not limited to, fiscal oversight, budget development, collections, client relations, maintenance/custodial services, capital projects, accounts payable and supervision. The responsibilities of the Director of Facilities & Operations require a combination of managerial and interpersonal skills aimed at supporting the staff and residents while running a fiscally efficient operation. The Director of Facilities & Operations must work collaboratively with campus partners at UW-Platteville (Residence Life, Dining Services, Information Technology Services, etc.), UW-Platteville Real Estate Foundation (Director & Board Members), and COCM staff. R ountree Commons is an affiliated but independent entity separate from the UW-Platteville that provides housing for UW-Platteville students.

Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university.

Essential Duties and Responsibilities

• Supervise various levels of staff members.
• Oversee human resource functions such as benefits, worker’s compensation claims, payroll processing, hiring, training, and evaluating direct and indirect reporting staff.
• Represent the site and provide communication about the facility to campus partners, owner, auditors, state/county/city stakeholders and COCM corporate staff.
• Provide fiscal oversight by managing the operating and capital budgets which includes developing annual budget proposals, presenting budgets to the ownership for approval.

Facilities and Maintenance

• Ensure execution of daily facilities maintenance, preventative maintenance plan, grounds, and custodial.
• Identify vendors and negotiate contracts for services provided.
• Interpret and enforce contracts.
• Manage annual turn of units between contracts including communication with vendors, housing, and contract maintenance staff, and walking units for final preparation prior to student move in.
• Work with Maintenance Supervisor to ensure completion of work orders in a timely manner.

Operations

• Ensure all expenditures are within budget expectations.
• Track and approve expenditures and manage accounts payable functions.
• Submit monthly budget variance explanations.
• Communicate with COCM accountant staff.
• Manage vendor contract compliance and risk, including reviewing certificates of insurance and negotiating contract terms.
• Coordinate with COCM Risk Management and insurance brokers on claims.
• Distribute weekly reports about the facility including a weekly report and leasing status report.
• Plan and coordinate move-in, early arrivals, key management, loft requests, and move-out in partnership with UW-Platteville Residence Life.

Other Duties

• Requires a regular workday with additional responsibilities in the evenings/weekends as needed.
• Participates in afterhours on call emergency response rotation.
• Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 3-5 years in student housing operations, property management, facilities management.
• Previous experience in operations including budget, personnel, analyzing data, report generation, business administration processes, facilities management, and budget management.
• Strong communication and interpersonal skills with the ability to collaborate effectively with students, staff, and campus partners.
• Proficiency with Microsoft Office, student housing management software and work order management systems.
• Ability to operate standard office equipment (e.g., copier, computer, telephone).
• Experience supervising full-time staff.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and competing priorities in a dynamic environment.
• Be able to participate in an after-hours on-call duty rotation and respond to the campus within 30 minutes.
• Ability to move and lift up to 35 pounds.
• Ability to work 100% in-office Monday-Friday during posted office hours.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid‑to‑high paced. The noise level in the work environment is usually moderate.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs, and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision and distance vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is not employment contract.

Salary commensurate on experience. Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K.

To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.