Director of Student Accounts

East Stroudsburg University; United States; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical from date of hire

Retirement contributions

Employee wellness program

Paid leave

Job summary

East Stroudsburg University, a regional public university, seeks a Director of Student Accounts to oversee billing, collections, and compliance while leading a team to deliver accurate financial support to students and families.

Responsibilities include enhancing procedures, coordinating with Administration/Finance, and ensuring timely reporting. A strong background in budgeting, supervisory experience, and experience with major student information systems is required.

Qualifications

• Bachelor's degree in a business-related field; Master’s degree preferred.
• Five or more years experience in Student Accounts with extensive knowledge of Title IV cash management regulations and administering federal/state aid programs.
• Projections for 1-2 years for budgeting.
• Minimum of 3 years supervising staff in a highly controlled environment.
• Experience with Banner, PeopleSoft or another major student information system.
• Proficient with Word, Excel, Teams.

Responsibilities

• Oversee the collection of outstanding student balances and develop strategies to reduce receivables.
• Ensure federal, state, and other reporting requirements are timely and accurate.
• Develop and maintain a Student Accounts procedural manual for fiscal controls and compliance.
• Identify and implement more efficient processes in line with applicable standards.
• Create materials and conduct presentations to educate students on financial literacy.
• Manage the Accounts Receivable module of the student information system.

Skills

Budgeting

Student Accounts

Supervisory experience

Banner/PeopleSoft

MS Office/Teams

Education

Bachelor's degree in business-related field

Master’s degree preferred

Tools

Banner

PeopleSoft

SIS (Student Information System)

Job description

As the Director of Student Accounts, you willneed to skillfully execute the coordination of studentbilling toassistwiththecollectionprocessalongwith flawlesslyallocatingthe correct amount offunds to student accounts. You will be an active member of the Business Office team and will work closely with the Chief Financial Officerserving as support for thefinancialhealthoftheinstitutionbyinnovating procedures centered on efficient operations to positively impactthe customer experience.You will thrive in this role if you like combining your business background andextensive student accountsexperienceallwhiletactfullyleading yourteamto provide comprehensive counselingstudents& theirfamiliesonresources offered tothem. To be successful in this role, you mustdemonstratean excellentlevel of detail,possessstrong supervisory skills,andbe able to manage complex processesin astudent-centeredandcompliance-drivenenvironment.

Your normal hours will be Monday to Friday 8:00am to 4:30pmbut you may haveto flex your schedule from time to time based on the needs of the business to be a true Directorof Student Accounts.When our team shows up for work, they are energized and motivated to succeed - all while being the most crucial piece to keeping the ESU operations humming.

What Will I Do At ESU? (AKA Essential Duties)

• Oversee the collection of outstanding studentbalances, document clear procedures, and collaborate with Administration andFinance to develop strategies and metrics to reduce student receivables.
• Ensures that federal, state, and otherreporting requirements are timely, including the A133 audit, FISAP, and othermandatory filings.
• Develop and maintain a Student Accounts procedural manual that supports fiscalcontrols and compliance with university funding directives.
• Identify andimplement more efficient processes and procedures in accordance with U.S.Department of Education, PASSHE, ESU, and NACUBO standards.
• Develop materials and conduct presentationsand workshops that educate students on financial literacy and responsibility.
• Manage the Accounts Receivable module of thestudent information system.
• Act as systems administrator for the onlinepayment gateway ancillary system.
• Work with enrollment systems manager onrolling out module enhancements and system updates.

What We're Looking For (AKA Qualifications)

• Bachelor'sdegree in business-related field; Master’s degree preferred.
• Five or more years experience in Student Accounts withextensive knowledge of Title IV cash management regulations and administeringfederal and state aid programs.
• Demonstrated experience with providingprojections for 1-2 years for budgeting.
• Minimum of 3 years supervising staff in ahighly controlled environment.
• Working in a union environment helpful.
• Experience-using Banner, PeopleSoft or anothermajor student information system helpful.
• Possess the polished ability to pivot between tasks that may interrupt handling detail-oriented work.
• Demonstrate the ability to navigate time constraintsand communicate updates in a deadline-oriented environment.
• Able to read, write, and comprehend English; able to follow verbal instructions.
• Experience with Word, Excel, Teams required.

What We Offer

• Outstanding benefits package including benefits such as medical from date of hire, retirement contributions, employee wellness program, and paid leave
• Salary:Based on Experience
• Living by the Warrior Code:
  • Accountable for One's Actions
  • Committed to Self-Growth
  • Willing to Sacrifice for the Greater Good
  • Positive, Honest, and Loyal
  • Respectful of the Environment and Community
  • Dedicated to Empowering Others

Employment Eligibility & University Commitment

Must be at least 18 years old and be able to read and write English. Employment with ESU is contingent on the selected candidate passing a thorough background check that includes: FBI fingerprinting, PA Child Abuse, and employment. We are proud ESU is an equal opportunity employer. For more information on President Long's 10-point plan, click here: https://www.esu.edu/president/10-action-plan.cfm