Director of Strategic Operations

RVO Health; New York (NY); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Life Insurance

Health Insurance

Paid Time Off

401(k) with match

Holiday Pay

Disability Insurance

Employee Assistance Program

Flexible Spending Accounts

Parental Bonding Benefit

Job summary

RVO Health in New York seeks a Director of Strategic Operations to act as a strategic and operating partner to the EVP and Chief Business Officer of the Media business.

You will translate priorities across commercial, editorial, product, audience, marketing and strategy, and lead the Product Operations & Enablement team to drive top initiatives and accountability.

The role requires strong program leadership and the ability to shape initiatives as AI, search and advertiser needs evolve.

Qualifications

• 8+ years of experience in strategy, operations, marketing or related fields.
• Experience working with senior leaders and VP-level stakeholders.
• Track record managing complex initiatives with measurable outcomes.
• Experience in media or digital health is a plus.

Responsibilities

• Translate business priorities into action across commercial, editorial, product, audience, marketing, strategy and operations.
• Lead the Product Operations & Enablement team to support top priorities.
• Own and drive key initiatives and drive accountability across the leadership team.
• Improve business performance through collaboration with Strategy, Finance and Revenue Operations.
• Build clear recommendations and executive presentations for leadership and Board materials.

Skills

Strategic thinking

Cross-functional collaboration

Executive communication

Project management

Stakeholder management

Job description

• We’re looking for a Director of Strategic Operations to serve as a strategic and operating partner to the EVP and Chief Business Officer (CBO) of RVO Health’s Media business
• You’ll help translate business priorities into action across commercial, editorial, product, audience, marketing, strategy and operations, keeping the leadership team aligned on key decisions and moving work toward measurable results
• You’ll also lead the Product Operations & Enablement team, making sure its work supports our most important business priorities
• You’ll own and drive key initiatives, help strengthen business performance and accountability, and contribute to the evolution of the Media business as consumer behavior, AI, search and advertiser needs change
• This role calls for someone who can build a recommendation, manage a complex project and work through the details needed to deliver results
• Drive strategic initiatives: Lead executional planning for priority projects set by the CBO, establishing clear owners, milestones and outcomes. Work through obstacles and help stand up new initiatives before transitioning them to permanent owners
• Support operating discipline: Manage the leadership team’s operating cadence, track progress against decisions and commitments, and give the CBO the visibility needed to drive accountability
• Improve business performance: Partner with Strategy, Finance and Revenue Operations to track performance, flag gaps and help drive corrective action
• Support transformation: Analyze growth opportunities, investments and business models, and turn recommendations into executable plans
• Fill critical capability gaps: Lead selected operational and marketing initiatives, drawing on expertise in areas such as commercial marketing, AI, enablement, media planning or learning and development
• Strengthen executive communication: Build clear recommendations and presentations for executive and leadership audiences, and contribute to Board and external materials. Partner with Marketing on priority decks, positioning and storytelling
• Extend the CBO’s reach: Represent the CBO in selected meetings, follow decisions through to completion, and support planning cycles, organizational initiatives and strategic partnerships
• What Success Looks Like:
• Within the first year, you will have:
• Helped establish clearer priorities, ownership and follow-through across the Media leadership team
• Moved priority growth and transformation initiatives forward against agreed milestones and business outcomes
• Helped teams spot problems earlier, make decisions faster and resolve more issues without direct CBO involvement
• Strengthened the connection between strategy, investment, execution and business results
• Filled critical gaps across operational and marketing initiatives that need strategic and executional support

Benefits

• Life Insurance
• Health Insurance Coverage (medical, dental, and vision)
• Paid Time Off
• 401(k) with match
• Holiday Pay
• Short and Long-Term Disability Insurance
• Employee Assistance Program
• Flexible Spending Accounts
• Paid Parental Bonding Benefit Program

Strong ownership, discretion and interpersonal judgment. Comfortable turning ambiguity into a plan, managing competing priorities and working independently in a changing environmentStrong strategic, analytical and financial skills, with the ability to diagnose performance, weigh tradeoffs and recommend action8+ years of relevant experience in strategy, business operations, marketing, consulting, corporate development, media, digital health or a related fieldExperience working closely with senior leaders, influencing VP-level stakeholders, and constructively challenging assumptions and commitmentsA track record of managing complex initiatives with multiple stakeholders and delivering measurable business outcomes, including work led without formal authorityExperience in media or digital health, or depth in one or more of commercial marketing, AI, sales enablement, media planning or learning and development, is a plusExcellent written and verbal communication and storytelling skills, including the ability to build compelling presentations and adapt to different audiences