Senior Business Operations Analyst

RVO Health; New York (NY); Hybrid; USD 75,000 - 88,000; Full time

Benefits offered by this job

Health Insurance Coverage (medical, RX

Life Insurance

Short and Long-Term Disability

Flexible Spending Accounts

Paid Time Off

Holiday Pay

401(k) with match

Employee Assistance Program

Paid Parental Bonding Benefit Program

Pharmacy Benefits

Income Protection Plans

Pet Services Plans

Mental Health Support

Wellness Coaching

HSA- Health Savings Account

Commuter Benefits

Gym & Fitness Center Discount Program

Job summary

RVO Health is seeking a Senior Business Operations Analyst in New York City with a hybrid work setup. You’ll support the media business, drive efficiency, and improve revenue performance by analyzing pipelines, bookings, and key metrics.

The role requires 2–5 years in process analysis or operations, strong Excel/SQL skills, and excellent communication. You’ll collaborate with Sales, Finance, Marketing, and Ops to deliver scalable solutions.

Qualifications

• Bachelor’s degree in business, operations management, or a related field.
• 2–5 years of experience in business process analysis or operations strategy.
• Proficiency in Excel and SQL for reporting and analysis.
• Strong analytical and communication skills.

Responsibilities

• Provide business operations support across RVOH Media to drive efficiency.
• Support sales planning and forecasting by analyzing pipeline, bookings, revenue.
• Partner with Sales, Finance, Marketing, and Sales Ops to identify gaps and opportunities.
• Build and maintain reporting dashboards using Excel and SQL.
• Translate business questions into structured analyses, insights, and recommendations.
• Lead process improvement projects, defining requirements and tradeoffs.
• Maintain data quality and governance through standardization.
• Present findings to stakeholders and leadership clearly.
• Support ad hoc analyses as business needs evolve.

Skills

Excel

SQL

Data analysis

Communication

Education

Bachelor’s degree in business, operations management, or a related field

Job description

Healthcare is complex. We’re here to change that.

RVO Health is a health technology company on a mission to make health easier to navigate, more accessible, and more affordable for everyone.

Here, you’ll help over 40 million people every month, with a team that genuinely cares about the work and each other.

At a Glance

The Senior Business Operations Analyst is a crucial role within our organization, requiring work in various capacities and adaptation to different work arrangements based on the needs set by business.

Where You’ll Be

Location: New York City, NY | Hybrid

We believe great collaboration happens when we’re together, solving problems, learning from each other, and connecting as a team. That’s why we’re in our offices Tuesday through Thursday each week. You are welcome to work remotely Mondays and Fridays if you wish.

Office address: 250 Park Ave S, New York, NY 10003 (Union Square)

What You’ll Do

• Provide business operations support and analysis across RVOH Media, helping drive key initiatives such as efficiency, revenue performance, and operational scalability
• Support sales planning and forecasting by analyzing pipeline, bookings, revenue performance, and other key commercial metrics
• Partner with cross-functional teams, including Sales, Finance, Marketing, and Sales Operations, to identify trends, gaps, and opportunities for improvement
• Build and maintain reporting, dashboards, and tools (Excel, SQL, Google Sheets, or similar) to track KPIs and operational performance
• Translate complex or ambiguous business questions into structured analyses, actionable insights, and clear recommendations
• Support process improvement projects, helping define requirements, evaluate tradeoffs, and recommend scalable solutions
• Help maintain data quality and operational rigor through standardization, documentation, and governance
• Present findings and recommendations to stakeholders and leadership in a clear, actionable way
• Support ad hoc analyses and projects as business needs evolve

What We’re Looking For

• Bachelor’s degree in business, operations management, or a related field
• 2-5 years experience in business process analysis, process improvement, and operational strategy in driving operational excellence, preferably within the Media industry
• Strong proficiency in Excel and/or SQL, with the ability to build reports and tools that support decision-making
• Strong analytical skills, with the ability to interpret data and translate it into clear insights and recommendations
• Excellent written and verbal communication skills, with the ability to present to varied audiences
• Ability to manage multiple priorities and work independently in a fast-paced environment

Pursuant to various state Fair Pay Acts, below is a summary of compensation elements for this role at the company. The following benefits are provided by RVO Health, subject to eligibility requirements.

• Starting Salary: $75,000 - $88,000
  *Note actual salary is based on geographic location, qualifications and experience
• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Pharmacy Benefits
• Income Protection Plans
• Pet Services Plans
• Mental Health Support
• Wellness Coaching
• HSA- Health Savings Account
• Commuter Benefits
• Gym & Fitness Center Discount Program

Hiring Timeline Notice
THIS POSTING IS FOR A CURRENT VACANCY AND THE EMPLOYER INTENDS TO FILL THIS POSITION BY 12/31/2026.

Who We Are:

RVO Health is a health-technology company created through a joint venture between Red Ventures and UnitedHealth Group’s Optum. Together, we’ve brought some of the most trusted names in healthcare under one roof, including Healthline, Healthgrades, Fullspan Health, Medical News Today, Optum Perks, and more. We’re the #1 source for doctor search in the U.S. Every day, people turn to our brands in moments that matter to find reliable health information, connect with doctors, save money on prescriptions, and take meaningful action on their wellbeing.

RVO Health is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at RVO Health is based solely on a person’s merit and qualifications.

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact [e-mail].

We do not provide visa sponsorship for this role at this time.

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RVO Health Privacy Policy: https://rvohealth.com/legal/privacy