Director of Store Operations & Performance

The Exchange; Dallas (TX); Sur place; USD 99 000 - 121 000; Plein temps

Résumé du poste

The Exchange in Dallas is seeking an experienced retail operations leader to drive strategy and oversee performance across multiple store functions. You will liaise between corporate leadership and frontline teams to ensure alignment with business priorities and consistent customer experiences.

You will lead, guide, and oversee assigned associates, ensuring operational effectiveness and adherence to policies, safety standards, and regulatory requirements.

Qualifications

• Ten (10) years of progressive management experience in retail operations and/or retail program support.
• OR
• Bachelor's degree and eight (8) years of progressive management experience in retail operations and/or retail program support.

Responsabilités

• Ensure compliance with company policies, safety standards, and regulatory requirements.
• Facilitate communication between HQ and field leadership to remove barriers and improve execution.
• Should have knowledge of RMDS, 1010, Hyperion, Word, Excel, PowerPoint, One Note, & Power BI.

Connaissances

Leadership

Strategic planning

Change management

Cross-functional collaboration

Retail operations

Performance management

Communication

Formation

Bachelor's degree

Outils

RMDS

1010

Hyperion

Word

Excel

PowerPoint

OneNote

Power BI

Description du poste

The Exchange in Dallas is seeking an experienced retail operations leader to drive strategy and oversee performance across multiple store functions. You will liaise between corporate leadership and frontline teams to ensure alignment with business priorities and consistent customer experiences.

You will lead, guide, and oversee assigned associates, ensuring operational effectiveness and adherence to policies, safety standards, and regulatory requirements.