Store Operations & Customer Experience Leader

Burlington Stores, Inc.; Dallas (TX); On-site; USD 28,929 - 39,950; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan

Paid time off and sick time

Job summary

A leading off-price retailer is seeking an Operations Service Manager in Dallas, TX. This full-time role requires strong leadership skills, flexibility to work various hours, and a background in retail management. Key responsibilities include leading customer service teams, supporting store operations, and ensuring compliance with company policies. The position offers competitive pay ranging from $21.00/hr to $29.00/hr, along with a comprehensive benefits package and opportunities for growth.

Qualifications

• 3+ years of experience in Retail Management or Store Operations.
• Must be flexible to work mornings, nights, weekends, and holidays.
• Strong multitasking skills to thrive in a high-energy environment.

Responsibilities

• Lead Customer Service and Cashier teams to enhance customer flow.
• Manage the execution of store operations and inventory accuracy.
• Support Store Manager with staffing, training, and leadership.

Skills

Retail Management experience

Flexible schedule availability

Ability to lift and move boxes up to 40 lbs

Experience with scheduling software

Job description

A leading off-price retailer is seeking an Operations Service Manager in Dallas, TX. This full-time role requires strong leadership skills, flexibility to work various hours, and a background in retail management. Key responsibilities include leading customer service teams, supporting store operations, and ensuring compliance with company policies. The position offers competitive pay ranging from $21.00/hr to $29.00/hr, along with a comprehensive benefits package and opportunities for growth.