Director of Social Services

RegalCare at Worcester; Worcester (MA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Regalcare of Worcester is seeking an experienced Director of Social Services to lead our department and guide residents and families through care decisions with compassion and professionalism.

You will oversee social services operations, mentor a diverse team, collaborate with nursing and administration, ensure regulatory compliance, and support families with empathy while maintaining steadiness and strong communication.

Qualifications

• Social Work degree and state license/certification required.
• Experience in long-term care or healthcare social services preferred.
• Strong leadership, communication, and organizational abilities.
• Empathy in supporting families while staying solution-focused.

Responsibilities

• Oversee all social services operations within the facility.
• Support residents and families with care planning, transitions, and emotional needs.
• Lead and mentor the social services team with clarity, empathy, and communication.
• Collaborate with nursing, therapy, and administration to ensure coordination.
• Maintain documentation and ensure regulatory compliance.

Skills

Leadership

Communication

Organizational skills

Education

Social Work degree

State license/certification

Job description

Regalcare of Worcester is a skilled nursing and rehab center committed to delivering top-tier resident care with compassion and professionalism. We’re looking for an experienced, people-centered Director of Social Services to lead our department and help residents and families navigate their care with confidence and support.

What You’ll Do:

• Oversee all social service operations within the facility
• Support residents and families with care planning, transitions, and emotional needs
• Lead and mentor the social services team with clarity, empathy, and solid communication
• Work closely with nursing, therapy, and administration to ensure smooth coordination
• Maintain documentation, ensure regulatory compliance, and keep workflows on point
• Create a supportive, uplifting environment for residents, families, and staff

What You Bring:

• Relevant Social Work degree + state-appropriate licensing/certification
• Strong background in long-term care or a healthcare social services setting
• Leadership skills that blend professionalism with authenticity
• Excellent communication, problem-solving, and organizational abilities
• Ability to support families with empathy while staying steady and solution-focused

Why You’ll Love It Here:

• Competitive salary
• Supportive leadership team that respects your expertise
• A stable environment where your role genuinely shapes resident well-being
• Opportunities for growth and meaningful impact every single day