Director of Social Services

Regalcare; Worcester (MA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Supportive leadership

Stable environment

Growth opportunities

Job summary

Regalcare of Worcester seeks an experienced Director of Social Services to lead our department and advocate for residents and families. You will oversee operations, coordinate with nursing and therapy teams, and ensure regulatory compliance with a compassionate, resident-centered approach.

Ideal candidates hold a social work degree with state licensure and leadership in long-term care. The role offers a competitive salary and the chance to impact resident well-being daily.

Qualifications

• Relevant Social Work degree + state licensing/certification
• Strong background in long-term care or healthcare social services
• Leadership skills blending professionalism with authenticity
• Excellent communication, problem-solving, and organizational abilities
• Ability to support families with empathy while staying steady and solution-focused

Responsibilities

• Oversee all social service operations within the facility
• Support residents and families with care planning, transitions, and emotional needs
• Lead and mentor the social services team with clarity, empathy, and solid communication
• Work closely with nursing, therapy, and administration to ensure smooth coordination
• Maintain documentation, ensure regulatory compliance, and keep workflows on point
• Create a supportive, uplifting environment for residents, families, and staff

Skills

Leadership

Communication

Empathy

Organization

Problem-solving

Education

Social Work degree + state licensure

Job description

Regalcare of Worcester is a skilled nursing and rehab center committed to delivering top-tier resident care with compassion and professionalism. We’re looking for an experienced, people-centered Director of Social Services to lead our department and help residents and families navigate their care with confidence and support.

What You’ll Do:

• Oversee all social service operations within the facility
• Support residents and families with care planning, transitions, and emotional needs
• Lead and mentor the social services team with clarity, empathy, and solid communication
• Work closely with nursing, therapy, and administration to ensure smooth coordination
• Maintain documentation, ensure regulatory compliance, and keep workflows on point
• Create a supportive, uplifting environment for residents, families, and staff

What You Bring:

• Relevant Social Work degree + state-appropriate licensing/certification
• Strong background in long-term care or a healthcare social services setting
• Leadership skills that blend professionalism with authenticity
• Excellent communication, problem-solving, and organizational abilities
• Ability to support families with empathy while staying steady and solution-focused

Why You’ll Love It Here:

• Competitive salary
• Supportive leadership team that respects your expertise
• A stable environment where your role genuinely shapes resident well-being
• Opportunities for growth and meaningful impact every single day