Director of Security Operations – NYC Field Leadership

Sunstates Security; New York (NY); On-site; USD 112,000 - 136,000; Full time

Benefits offered by this job

Weekly pay

401k match

Medical insurance

Dental & vision

Paid time off

Tuition reimbursement

Job summary

Sunstates Security is seeking a Director of Security Operations for its New York City-based regional operations. The Director of Operations provides leadership for day-to-day security guarding, client relationships, personnel management, and service delivery across a growing book of business.

This field-based role requires regular travel to client locations. The position offers an annual salary of $124,000, DOE, with weekly pay and opportunities for advancement within a growing organization.

Qualifications

• Retired NYPD officer with managerial or supervisory experience preferred.
• Armed NY Guard License with unrestricted carry and retired credentials.
• Proven operational leadership and management experience required.
• Experience in the security guarding industry preferred.
• Strong ability to manage personnel, client relationships, and multiple priorities.

Responsibilities

• Maintain full operational responsibility for an assigned security guarding book of business.
• Provide hands-on leadership and oversight of operational personnel and supporting functions.
• Manage and approve employee hiring and termination decisions with HR.
• Lead in planning, execution, and problem resolution.
• Build strong client relationships through regular communication and site visits.
• Direct security officer coaching, training, and performance expectations.

Skills

Leadership

Operations management

Client relations

Field travel

Microsoft Office

Job description

Sunstates Security is seeking a Director of Security Operations for its New York City-based regional operations. The Director of Operations provides leadership for day-to-day security guarding, client relationships, personnel management, and service delivery across a growing book of business.

This field-based role requires regular travel to client locations. The position offers an annual salary of $124,000, DOE, with weekly pay and opportunities for advancement within a growing organization.