Director of Security - Boca Raton

Admiral Security Services; Boca Raton (FL); On-site; USD 65,000 - 80,000; Full time

Job summary

Admiral Security Services seeks an Account Manager/Site Supervisor in Boca Raton to oversee security staff at a luxury residential site. You will ensure contract deliverables, manage payroll and personnel files, and maintain client relations as the primary liaison.

The role requires 2+ years of supervisor experience in security, strong Microsoft Office skills, and a commitment to 24/7 availability. Competitive benefits and a path to site leadership are offered.

Qualifications

• Experience supervising security personnel in luxury residential or gated communities.
• Ability to manage payroll and maintain personnel, operations and training files.
• Strong client relations and ability to liaise with client representatives.
• Knowledge of post orders, emergency procedures, and site duties.
• Flexible; on call 24/7.
• Proficient with Microsoft Office products.

Responsibilities

• Supervise security staff and ensure contract deliverables.
• Schedule officers and fill vacant posts.
• Maintain payroll and ensure accurate timesheets.
• Coordinate with HR on disciplinary issues.
• Monitor site safety and equipment.
• Audit reports for clarity and accuracy.
• Attend Admiral Leadership training.
• Act as liaison between Admiral and client.

Skills

Customer service

Multitasking

MS Office

Payroll management

Staff supervision

Client liaison

Training & development

Education

College degree

Job description

The position requires the general supervision of all Admiral Security Personnel assigned to their building(s). The Account Manager/Site Supervisor is responsible for all contractual aspects of security, scheduling, supplies/equipment, administrative functions, training, evaluations, supervision, payroll, and site safety.

• Must have luxury residential or gated community experience.
• Ensure contract deliverables are met.
• Responsible for successful client relations
• Act as the primary liaison between Admiral and the client representatives.
• Ensure accounts are managed efficiently and profitably.
• Assure site employees are properly trained.
• Manage the payroll process. Enter payroll is BOETA (if applicable).
• Maintain appropriate account files (i.e. personnel, operations and training)
• Address disciplinary problems and work with HR to investigate any issues.
• Must have complete knowledge of property or properties where he/she is assigned, facilities, post orders, emergency contact list, emergency procedures, special instructions, and all post duties at the site.
• Assure proper use, and maintenance of all equipment used at the site by assigned officers (keys/key cards, cell phones, radios, wands, etc.).
• Assists with the staffing of all post to ensure complete coverage.
• Responsible for scheduling officers and filling vacant posts.
• Conduct inspections of officers, appearances, licenses and uniforms.
• Review written reports and sign-in sheets to ensure clarity, completeness, accuracy, and legibility.
• Ensure that officers make timely and thorough daily report entries. Audit all entries for completeness, accuracy, and legibility.
• Review Post orders and make recommendations for changes to senior management.
• Other duties as assigned.
• Must be flexible as position is on call 24 hours a day, seven days a week.
• Must have attended and successfully passed Admiral Leadership training.
• Must have at least 2 years of security supervisor experience or experience in a related field. A College degree may account for ½ of the experience qualification.
• Internal candidates must have an exemplary performance and attendance record with NO disciplines within a year of applying for this position
• Exceptional customer service skills
• Must be able to multitask
• Must be proficient with Microsoft office products and be able to operate and maintain site specific security programs

Admiral Security Services is an Equal Opportunity Employer E/O/E/M/F/D/V
VA # 11-1017