Director of Sales Operations & Contracts

Lumicity; United States; On-site; USD 120,000 - 165,000; Full time

Job summary

Lumicity, a nationally recognized medical device manufacturer, seeks a Director of Sales Administration to lead sales support, forecasting, quotas, compensation design, and contract governance to accelerate growth.

You will own the end-to-end contracting lifecycle, implement CRM tools, and partner with Finance, Legal, and HR to optimize processes, reporting, and training; strong leadership and analytics are essential.

Qualifications

• Four-year college degree from an accredited institution.
• 5+ years managing sales contracting, administration, and/or sales operations in a B2B environment.
• Demonstrated experience leading departments and developing people.
• Demonstrated proficiency managing analytically rigorous initiatives.
• Proficiency with PC & Microsoft Office.
• CRM experience required (Salesforce preferred).

Responsibilities

• Coordinates sales forecasting, planning, and budgeting processes for the sales organization; maintains high standards of quality, accuracy, and process consistency, coordinating with other functions as needed
• Manages field inventory allocation and accuracy, and supports forecasting around field inventory and par levels in coordination with Finance and Operations
• Supports equitable assignment and optimal allocation of sales quotas across all channels and resources
• Ensures sales objectives are assigned in a timely manner
• Proactively identifies opportunities for sales process improvement; partners with sales management to inspect process quality, understand bottlenecks, and drive continuous improvement
• Monitors accuracy and efficient distribution of sales reports and other business intelligence
• Recommends revisions to existing reports or develops new reporting tools as needed
• Implements enabling technologies, including CRM, across field sales teams; monitors compliance with CRM data standards and works with sales management to optimize technology investments
• Coordinates training delivery to sales, sales management, and sales support personnel
• Provides input to senior leadership on sales incentive compensation program design and administration
• Partners with Accounting, Finance, and HR on incentive compensation administration and policy clarification as needed
• Directs and supports consistent implementation of company initiatives
• Collaborates with Training to meet commercial organization needs
• Leads monthly commercial update
• Supports CRM, commission reporting, training team, and training initiatives
• Tracks and analyzes key performance indicators for the commercial organization
• Builds strong cross-functional relationships with key management personnel

Skills

Leadership

People development

Analytical thinking

Cross-functional collaboration

Project management

Contract management

Education

Four-year college degree from an accredited institution

Tools

Salesforce

Microsoft Office

Job description

Lumicity, a nationally recognized medical device manufacturer, seeks a Director of Sales Administration to lead sales support, forecasting, quotas, compensation design, and contract governance to accelerate growth.

You will own the end-to-end contracting lifecycle, implement CRM tools, and partner with Finance, Legal, and HR to optimize processes, reporting, and training; strong leadership and analytics are essential.