Director of Sales - NE Region

Service Steel Aerospace; Windsor (CT); On-site; USD 108,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan with company match

Life and AD&D insurance

Employee Assistance Program (EAP)

PTO and 8 paid holidays

Flexible Spending Accounts

Wellness incentives

Employee discount program

Community engagement

Job summary

Service Steel Aerospace is seeking a Director of Sales for the NE Region to lead sales operations and drive revenue growth across the region. This role oversees a sales team, customer relationships, pricing, inventory coordination, order management, and regional profitability.

The position requires strong leadership, negotiation, and CRM skills, with travel to visit customers as needed. Compensation ranges from USD 108,000 to 120,000 per year, depending on experience and location.

Qualifications

• Bachelor’s degree in business or related field, or 3–5 years of relevant experience.
• Experience in sales, sales management, distribution preferred.
• Strong leadership, communication, negotiation, and customer service skills.
• Ability to analyze sales performance, pricing, profitability, and trends.
• Strong organizational, problem-solving, and decision-making abilities.
• Proficient with computers, spreadsheets, CRM systems, and standard office software.

Responsibilities

• Lead, coach, and develop a regional sales team of 5–10 employees.
• Recruit, hire, train, and evaluate sales personnel.
• Set sales goals, monitor performance, and conduct regular team meetings and performance reviews.
• Conduct regular field visits with sales representatives to support customer relationships and improve sales skills.
• Review sales territories and customer assignments to maximize productivity and growth.
• Build and maintain strong relationships with customers throughout the region.
• Identify new sales opportunities and help close key orders and quotations.
• Resolve customer concerns and support the sales team with pricing, quotations, and negotiations.
• Monitor major accounts, sales opportunities, and long-term customer contracts.
• Work with customers to improve pricing, profitability, and overall business performance.
• Maintain strong relationships with suppliers and attend supplier meetings as needed.
• Establish and communicate regional pricing guidelines in accordance with company policies.
• Review sales orders, quotations, and special pricing requests to ensure accuracy and profitability.
• Approve orders, transfers, credits, returns, and other transactions within established guidelines.
• Monitor open orders and outstanding quotations, helping resolve issues and minimize lost sales.
• Review contract profitability and identify opportunities to improve margins.
• Ensure compliance with company credit, purchasing, and order management policies.
• Oversee daily sales desk activities and support sales and office staff.
• Monitor regional sales performance, customer activity, and sales forecasts.
• Prepare monthly sales projections and provide regular updates to executive management.
• Maintain accurate customer information and sales activity records in the CRM system.
• Communicate market trends, competitor pricing, material availability, inventory needs, and customer feedback to management.
• Review monthly sales commissions and help resolve related questions or concerns.
• Manage special projects, budgets, and deadlines as assigned.
• Ensure compliance with company policies, procedures, pricing guidelines, and credit requirements.
• Maintain accurate employee performance and attendance records.
• Monitor order approvals and ensure required reviews are completed promptly.
• Promote consistent sales practices, operational efficiency, and accountability throughout the region.

Skills

Leadership

Negotiation

Customer service

CRM proficiency

Pricing analysis

Sales management

Communication

Education

Bachelor’s degree or 3–5 years experience

Tools

CRM systems

Job description

Job Summary

Service Steel Aerospace (SSA) is a leading global distributor of high-performance aerospace metals, including stainless steel, titanium, and specialty alloys. With 50 years of experience, SSA supports the aerospace, defense, and advanced manufacturing industries with quality materials and reliable service.

We are committed to delivering excellence through strong customer partnerships, technical expertise, and a focus on safety and continuous improvement. Join a stable, growing company where your work directly supports critical industries worldwide.

We are looking for a Director of Sales, NE Region to join our team!

Physical Requirements

Stand or Sit(Stationary position), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Repetitive Motion

Function in the Job

Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Job Function

The Director of Sales, NE Region is responsible for leading sales operations and driving revenue growth within assigned region. This role oversees sales team performance, customer relationships, pricing, inventory coordination, order management, and regional profitability. The manager also ensures company policies are followed while developing employees, strengthening supplier relationships, and identifying new business opportunities.

Key Responsibilities

Sales Leadership and Team Development

• Lead, coach, and develop a regional sales team of 5–10 employees.
• Recruit, hire, train, and evaluate sales personnel.
• Set sales goals, monitor performance, and conduct regular team meetings and performance reviews.
• Conduct regular field visits with sales representatives to support customer relationships and improve sales skills.
• Review sales territories and customer assignments to maximize productivity and growth.

Sales Growth and Customer Relationships

• Build and maintain strong relationships with customers throughout the region.
• Identify new sales opportunities and help close key orders and quotations.
• Resolve customer concerns and support the sales team with pricing, quotations, and negotiations.
• Monitor major accounts, sales opportunities, and long-term customer contracts.
• Work with customers to improve pricing, profitability, and overall business performance.
• Maintain strong relationships with suppliers and attend supplier meetings as needed.

Pricing, Profitability, and Order Management

• Establish and communicate regional pricing guidelines in accordance with company policies.
• Review sales orders, quotations, and special pricing requests to ensure accuracy and profitability.
• Approve orders, transfers, credits, returns, and other transactions within established guidelines.
• Monitor open orders and outstanding quotations, helping resolve issues and minimize lost sales.
• Review contract profitability and identify opportunities to improve margins.
• Ensure compliance with company credit, purchasing, and order management policies.

Sales Operations and Reporting

• Oversee daily sales desk activities and support sales and office staff.
• Monitor regional sales performance, customer activity, and sales forecasts.
• Prepare monthly sales projections and provide regular updates to executive management.
• Maintain accurate customer information and sales activity records in the CRM system.
• Communicate market trends, competitor pricing, material availability, inventory needs, and customer feedback to management.
• Review monthly sales commissions and help resolve related questions or concerns.
• Manage special projects, budgets, and deadlines as assigned.

Policy and Process Compliance

• Ensure compliance with company policies, procedures, pricing guidelines, and credit requirements.
• Maintain accurate employee performance and attendance records.
• Monitor order approvals and ensure required reviews are completed promptly.
• Promote consistent sales practices, operational efficiency, and accountability throughout the region.

Qualifications

• Bachelor’s degree in business or a related field preferred, or 3–5 years of relevant experience or an equivalent combination of education and experience.
• Experience in sales, sales management, distribution, or a related industry preferred.
• Strong leadership, communication, negotiation, and customer service skills.
• Ability to analyze sales performance, pricing, profitability, and business trends.
• Strong organizational, problem-solving, and decision-making abilities.
• Proficiency with computers, spreadsheets, CRM systems, and standard office software.
• Ability to manage competing priorities and work effectively under pressure.
• Ability to travel as needed to visit customers and support the sales team.
• Ability to work occasional irregular hours as business needs require.

Required Skills

Bonus Range: $72,000 - $80,000 Annually

What We Offer

• Medical, dental, and vision coverage with affordable employee contribution rates.
• 401(k) plan with company match up to 4%.
• Life and AD&D insurance, short- and long-term disability coverage.
• Employee Assistance Program (EAP), including counseling, legal, and financial support.
• Paid Time Off (PTO) and 8 paid holidays.
• Flexible Spending Accounts for healthcare and dependent care.
• Wellness incentives and access to LiveHealth Online.
• Employee discount program with over 30,000 deals.
• Community engagement and volunteer opportunities.

EEO/Disabled/Veterans

Service Steel Aerospace provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Compensation Range

The anticipated compensation for this position is USD $108,000.00/Yr. - USD $120,000.00/Yr. depending on experience, qualifications, and location.