Director of Sales & Account Strategy - Americas

Human Made; United States; Remote; USD 150,000; Full time

Job summary

An innovative global WordPress agency is seeking a dynamic Sales & Account Director for the Americas. This fully remote role involves leading strategic partnerships, driving new business growth, and maintaining high client retention rates. You will collaborate with marketing to execute effective strategies, manage enterprise accounts, and represent the company at industry events. With a focus on consultative selling and exceptional communication, you will play a pivotal role in shaping client relationships and ensuring commercial success. Join a forward-thinking team that values your expertise and offers a supportive work culture.

Benefits

100% remote work

Competitive Salary

Enhanced parental leave

35 days holiday

Sickness and carers leave

Regular company retreats

Conference and training budget

Remote working allowance

New mobile phone and office equipment

New computer when needed

Qualifications

• 7+ years in enterprise B2B sales or account management.
• Proven track record of managing $1M+ quotas.
• Exceptional communication skills, influencing C-suite.

Responsibilities

• Generate pipeline and execute regional strategies.
• Qualify and close complex WordPress projects.
• Own a portfolio of 5-8 enterprise clients.

Skills

Enterprise B2B Sales

Account Management

Consultative Selling

Contract Negotiation

Commercial Analytics

WordPress Familiarity

Agile Scrum Delivery

Public Speaking

CRM Proficiency

Job description

Director of Sales & Account Strategy - Americas

Director of Sales & Account Strategy - Americas

Get AI-powered advice on this job and more exclusive features.

Job Title: Sales & Account Director — Americas

Location: Remote (U.S., Canada) — must maintain ≥ 4 hrs overlap with U.S.‑East working day.

Reports to: Global Commercial Director

Team: Commercial

Job Overview:

We are the leading global WordPress agency, building enterprise content platforms and providing digital consultancy for over a decade. We're looking for an experienced Account Director to join our commercial team to help us lead our Strategic Partnership Program in the Americas. This is a fully-remote role and you can be located anywhere geographically within the US or Canada. You should be fluent in both written and spoken English.

Key outcomes (first 12‑18 months)

New business - ≥US $1.5 m closed won

Account growth & retention - ≥ 90 % client renewal rate

• ≥ 10 % YoY Existing Account Growth
  
  
  

Relationship leadership Exec‑level relationships at every top‑10 account - NPS ≥ 50 across portfolio

Core Responsibilities

• Pipeline generation
  
  

Partner with marketing to execute a regional strategy (ABM, partner co‑selling, events) that fills the top of the funnel and aligns to ICP and vertical plays.

• Solution‑selling & deal execution
  
  

Qualify, scope and close complex WordPress projects, marshalling pre‑sales engineers and delivery leads; negotiate MSAs & SOWs through signature.

• Strategic account management
  
  

Own a portfolio of 5‑8 enterprise clients; collaborate with delivery teams to run QBRs, create Account Growth Strategies, and surface expansion ideas that drive mutual value.

• Commercial health & reporting
  
  

Maintain accurate revenue forecasts, margin / utilisation views and risk registers; present weekly to the Global Commercial Director.

• Cross‑functional leadership
  
  

Act as the commercial voice in regional squad ceremonies; ensure seamless sales‑to‑delivery hand‑offs and champion client outcomes.

• Thought leadership & ecosystem
  
  

Represent Human Made at WordCamps, partner events, and industry forums to elevate our brand and create demand. Work with marketing to produce thought-leadership content which supports regional strategy.

• Forecast & data hygiene
  
  

HubSpot hygiene score > 90 % across deals & accounts

Requirements

• 7+ yrs combined enterprise B2B sales and/or account‑management experience in a digital agency
• Proven track record owning $1 m+ quotas and renewing multi‑year, multi‑stakeholder engagements
• Deep familiarity with WordPress at scale (plugins, VIP, hosting ecosystem) and Agile Scrum delivery
• Mastery of consultative/solution selling, contract negotiation, and commercial analytics
• Exceptional written, verbal and asynchronous communication; comfortable influencing C‑suite and distributed teams
• High EQ, bias for action, and the judgement to balance growth with sustainable client happiness
  
  

Nice‑to‑haves: public speaking at OSS events, HubSpot / other CRM power‑user, basic financial modelling.

Benefits

• 100% remote, async‑first culture
• Competitive Salary U.S. up to $150k, depending on experience and location
• Enhanced paid parental leave policy
• 35 day holiday policy
• Sickness and carers leave
• Regular company retreat
• Conference and training budget
• Remote working allowance
• Work wherever you want
• New mobile phone and office equipment
• New computer when you need it

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Human Made by 2x

Get notified about new Sales Director jobs in United States.

United States $206,800.00-$270,300.00 1 week ago

Senior Director, National Accounts - Convenience Channel

Senior Director, National Accounts - Convenience Channel

Director of Sales And Business Development

Miami-Fort Lauderdale Area $90,000.00-$115,000.00 3 weeks ago

Senior Director, National Accounts - Convenience Channel

Senior Director, National Accounts - Convenience Channel

United States $180,000.00-$228,000.00 1 week ago

United States $195,000.00-$225,000.00 2 weeks ago

United States $140,000.00-$150,000.00 3 weeks ago

Director of Sales, Merrell - Lifestyle & Pure Play

United States $160,000.00-$210,000.00 2 weeks ago

United States $130,000.00-$160,000.00 3 weeks ago

United States $203,330.00-$330,292.00 1 week ago

Vice President of Sales, Key Accounts (North America)

Director of Sales, Strategic Partnerships

Vice President of Sales – Online B2C Sales Exp Required

Plano, TX $150,000.00-$170,000.00 2 weeks ago

United States $100,000.00-$150,000.00 2 months ago

Senior Director, Sales & Business Development

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.